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The founder of bKash Limited (bKash), a successful mobile financial services (MFS) model pioneered in Bangladesh, built the company from scratch, targeting services at the lower socioeconomic segment of society and eventually acquiring 26 million customers. bKash has had a positive impact on the lives of countless poor people and has gained worl…
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In recent years, India had experienced a digital revolution, emerging as a forerunner in cashless payments and, in the process, dramatically raising the level of financial inclusion in the country. The National Payments Corporation of India (NPCI), established in 2008 with the mandate to improve national payment systems, became a global gold sta…
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Narrow views of systemic sustainability risks can result in ecological concerns being neglected, as well as giving rise to unequal distribution and exploitation of natural resources, creating injustice. Given recent advancements in integrating justice with the safe space environmentally, as defined by the planetary boundaries, now is a critical …
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This study expands upon previous research on family firm leadership by exploring the role of CEO identity – i.e., family vs. nonfamily CEO – concerning the way media perceive the brand of the family firm– i.e., brand importance. Drawing on endorsement theory, we suggest that CEO identity influences media perception of the family firm and its bra…
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Purpose Using an institutional lens and drawing on the arguments of the external enabler perspective, this study aims to examine the role of digital technology adoption on the performance of microenterprises, with a focus on their level of formality. It further explores these relationships in the context of an external crisis, like the COVID-19…
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The supply chain risk management literature differentiates between disruption risk that arises from supply disruptions to normal activities and recurrent risk that arises from problems in coordinating supply and demand in the absence of disruptions (Kleindorfer and Saad 2005). Over the past decades, significant research has been carried out to b…
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This conceptual, multi-voiced paper aims to collectively explore and theorize family entrepreneuring, which is a research stream dedicated to investigating the emergence and becoming of entrepreneurial phenomena in business families and family firms.
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This article integrates the literature on radical innovation, the stewardship perspective, and family business research to develop and test a model examining the influence of a family CEO and the CEO’s generational stage on radical innovation, considering different types of family CEOs as distinct manifestations of strategic leaders’ stewardship…
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Alex Reinhardt was brought in to turn around a renewable-energy company that had been on the verge of bankruptcy until the German government bailed it out. After he fainted from overwork and burnout and had to take a medical leave, the board appointed an interim CEO. Now Reinhardt insists that he’s ready to return, and the board must decide whet…
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Today’s chaotic and turbulent competitive context means the board’s role is more important than ever. Beyond their traditional oversight role, boards today are critical in shaping strategy, managing risks, maintaining accountability, and driving innovation to steer organizational alignment and success over different time horizons. With their gro…
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With stagnant import volumes since 2021, and import prices at levels below those suggested by fundamentals, foreign exporters face an uphill battle to convert access to the Chinese market into revenues. Notably, the volume stagnation predates the recent growth pessimism in China, diverges markedly from emerging market peers in East Asia, and is …
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The India Future Readiness Report (IFRR) is designed to assess the readiness and competitiveness of companies within the dynamic Indian market. The framework comprises two main pillars: Core Resilience and New Growth Engines. Each pillar encompasses a set of key factors that may differ according to the specific characteristics of each sector.pil…
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In today’s fast-paced and ever-changing business environment, small and medium-sized enterprises (SMEs) face unique challenges. From navigating market volatility to managing limited resources, SMEs must find ways to build resilience within their teams to ensure sustainable success. At the heart of this resilience are two critical factors: connec…
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This is the third volume in the IMD smart cities case study book series. It marks the first collaboration between IMD and WeGO in collecting and publishing a set of case studies and makes heavy reference to the 2023 edition of the IMD Smart City Index (SCI), which was produced by the IMD World Competitiveness Center with WeGO’s support.
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