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Case Study
National Payments Corporation of India: Cutting-edge Fintech ecosystem innovation in India

In recent years, India had experienced a digital revolution, emerging as a forerunner in cashless payments and, in the process, dramatically raising the level of financial inclusion in the country. The National Payments Corporation of India (NPCI), established in 2008 with the mandate to improve national payment systems, became a global gold sta…

Finance Economics
2023-2024 Ivey Publishing Best Seller Award (11th among 25 expert cases)
By Marleen Dieleman, Ishtiaq Pasha Mahmood and Sadat Reza
© 2024
National Payments Corporation of India: Cutting-edge Fintech ecosystem innovation in India
By Marleen Dieleman Ishtiaq Pasha Mahmood and Sadat Reza
©2024
Summary
In recent years, India had experienced a digital revolution, emerging as a forerunner in cashless payments and, in the process, dramatically raising the level of financial inclusion in the country. The National Payments Corporation of India (NPCI), established in 2008 with the mandate to improve national payment systems, became a global gold sta…
2023-2024 Ivey Publishing Best Seller Award (11th among 25 expert cases)
Copyright ©2024
Copyright owner External Copyright
Organization National Payments Corporation of India
Industry Finance and Insurance, Financial Services
Available Languages English
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Academic publications
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Article
Unveiling affective disablism at work: A structural approach to microaggressions

Ableist microaggressions are ubiquitous experiences for workers with an impairment, chronic illness or neurodivergence in the daily execution of their job. These (un)intended everyday (non)verbal negative messages based on disability status affectively disable people, momentarily and with lasting effects on mental health and positive identity. P…

Diversity and Equity and Inclusion
By Eline Jammaers and Alexander Fleischmann
in Disability and Society
18 June 2024, ePub before print, https://doi.org/10.1080/09687599.2024.2368561
Unveiling affective disablism at work: A structural approach to microaggressions
By Eline Jammaers and Alexander Fleischmann
in Disability and Society 18 June 2024, ePub before print, https://doi.org/10.1080/09687599.2024.2368561
Summary
Ableist microaggressions are ubiquitous experiences for workers with an impairment, chronic illness or neurodivergence in the daily execution of their job. These (un)intended everyday (non)verbal negative messages based on disability status affectively disable people, momentarily and with lasting effects on mental health and positive identity. P…
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Article
The EU’s digital markets act: Regulatory reform, relapse or reversal?

As of 7 March 2024, the EU Commission began to enforce its controversial Digital Markets Act (DMA). This article sheds light on the recent debate. It lists the dos and don’ts of the DMA as well as stakeholder reactions to them before tracing some of the underlying motivations and reasoning that emerge from the EU’s current policy reversal with r…

Economics Digital
By Ralf Boscheck
in Intereconomics
May-June 2024, vol. 59, no. 3, pp. 154-159,https://doi.org/10.2478/ie-2024-0032
The EU’s digital markets act: Regulatory reform, relapse or reversal?
By Ralf Boscheck
in Intereconomics May-June 2024, vol. 59, no. 3, pp. 154-159,https://doi.org/10.2478/ie-2024-0032
Summary
As of 7 March 2024, the EU Commission began to enforce its controversial Digital Markets Act (DMA). This article sheds light on the recent debate. It lists the dos and don’ts of the DMA as well as stakeholder reactions to them before tracing some of the underlying motivations and reasoning that emerge from the EU’s current policy reversal with r…
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Article
Executive gender and firm leverage decisions: The role of firm ownership and governance

Female leadership in strategic decision-making has received considerable attention in the context of global gender inequality. To advance our understanding of the role of executive gender in corporate financing decisions, we examine whether family firms are less likely to use leverage than their non-family counterparts when they have a female le…

Family Business Board Diversity and Equity and Inclusion
By Alfredo De Massis, Fernando Muñoz-Bullón, Maria J. Sanchez-Bueno, Pilar Velasco and Silvio Vismara
in Journal of Business Research
June 2024, vol. 179, 114700, https://doi.org/10.1016/j.jbusres.2024.114700
Executive gender and firm leverage decisions: The role of firm ownership and governance
By Alfredo De Massis Fernando Muñoz-Bullón Maria J. Sanchez-Bueno Pilar Velasco and Silvio Vismara
in Journal of Business Research June 2024, vol. 179, 114700, https://doi.org/10.1016/j.jbusres.2024.114700
Summary
Female leadership in strategic decision-making has received considerable attention in the context of global gender inequality. To advance our understanding of the role of executive gender in corporate financing decisions, we examine whether family firms are less likely to use leverage than their non-family counterparts when they have a female le…
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Article
When top managers’ temporal orientations collide: Middle managers and the strategic use of the past

Use-of-the-past research has advanced our understanding of how top managers instrumentalize past knowledge, events, and rhetorical constructions to advance their present-day interests. However, it is unclear how they use the past when they have divergent understandings of the past and different visions of the future. Temporal tensions can lead t…

General Management Leadership Strategy
By Innan Sasaki, Masahiro Kotosaka and Alfredo De Massis
in Organization Studies
June 2024, vol. 45, no. 6, pp. 825-853, https://doi.org/10.1177/01708406241236604
When top managers’ temporal orientations collide: Middle managers and the strategic use of the past
By Innan Sasaki Masahiro Kotosaka and Alfredo De Massis
in Organization Studies June 2024, vol. 45, no. 6, pp. 825-853, https://doi.org/10.1177/01708406241236604
Summary
Use-of-the-past research has advanced our understanding of how top managers instrumentalize past knowledge, events, and rhetorical constructions to advance their present-day interests. However, it is unclear how they use the past when they have divergent understandings of the past and different visions of the future. Temporal tensions can lead t…
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Article
Politically connected EMNCs in a (de)globalising world: A review and future research directions

Emerging market multinational corporations (EMNCs) have emerged as significant global players, driven by their home country political connections that present both opportunities and challenges. Despite the insights gained from current studies, we still lack a clear conceptualisation of diverse political connections and the distinctiveness of pol…

Geopolitics Global Business
By Dongdong Huang, Lai Si Tsui-Auch, Marleen Dieleman and David Gomulya
in International Business Review
June 2024, vol. 33, no. 3, 102196, https://doi.org/10.1016/j.ibusrev.2023.102196
Politically connected EMNCs in a (de)globalising world: A review and future research directions
By Dongdong Huang Lai Si Tsui-Auch Marleen Dieleman and David Gomulya
in International Business Review June 2024, vol. 33, no. 3, 102196, https://doi.org/10.1016/j.ibusrev.2023.102196
Summary
Emerging market multinational corporations (EMNCs) have emerged as significant global players, driven by their home country political connections that present both opportunities and challenges. Despite the insights gained from current studies, we still lack a clear conceptualisation of diverse political connections and the distinctiveness of pol…
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Article
Acquisition relatedness in family firms: Do the environment and the institutional context matter?

Research on the acquisition behaviour of family firms has produced conflicting theoretical arguments and mixed empirical findings on their propensity to acquire related or unrelated targets. While previous work has mainly focused on firm-level variables, this study examines the environment in which family firms operate and the institutional cont…

Family Business Mergers and Acquisitions
By Michele Pinelli, Francesco Chirico, Alfredo De Massis and Alessandro Zattoni
in Journal of Management Studies
June 2024, vol. 61, no. 4, pp. 1562-1589, https://doi.org/10.1111/joms.12932
Acquisition relatedness in family firms: Do the environment and the institutional context matter?
By Michele Pinelli Francesco Chirico Alfredo De Massis and Alessandro Zattoni
in Journal of Management Studies June 2024, vol. 61, no. 4, pp. 1562-1589, https://doi.org/10.1111/joms.12932
Summary
Research on the acquisition behaviour of family firms has produced conflicting theoretical arguments and mixed empirical findings on their propensity to acquire related or unrelated targets. While previous work has mainly focused on firm-level variables, this study examines the environment in which family firms operate and the institutional cont…
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Book
The future-ready leader: Accelerated learning for business success

If you’re a business leader looking to stay ahead of the curve, this book is an essential guide. It offers a comprehensive overview of the major trends shaping the future of business, drawing on reviews of 70 recent management books and interviews with 21 senior leaders. What sets this book apart is that it’s grounded in the real-world experienc…

Leadership Disruption Change Management Strategy
By Peter Lorange and Karin Mugnaini
Published by Springer, © 2023
The future-ready leader: Accelerated learning for business success
By Peter Lorange and Karin Mugnaini
Published by Springer ©2023
Summary
If you’re a business leader looking to stay ahead of the curve, this book is an essential guide. It offers a comprehensive overview of the major trends shaping the future of business, drawing on reviews of 70 recent management books and interviews with 21 senior leaders. What sets this book apart is that it’s grounded in the real-world experienc…
Copyright ©2023
Copyright owner External Copyright
Available Languages English
Contact

Research Information & Knowledge Hub for additional information on IMD publications