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Tencent has been investing in AI research and development since 2016, when it established its AI lab to conduct research in artificial intelligence, including machine learning, natural language understanding, and computer vision. In September 2023, it unveiled Hunyuan, a large language model that Tencent claims can outperform ChatGPT on certain benchmarks. These AI-powered solutions are integrated into products such as QQ, WeChat, and Tencent Video, enhancing user experiences and boosting engagement.

For its customers, Tencent’s AI supports targeted ad campaigns, FinTech services, and smart cockpit solutions in the automotive sector. Their Model-as-a-Service (MaaS) enables enterprises to adopt industry-specific large language models, optimizing processes and reducing costs.

Tencent is also committed to responsible AI. In 2022, it published its first Explainable AI Report, highlighting its efforts to implement AI responsibly. In September 2023, Tencent introduced and enacted its AI Data Security Management Policy, which mandates principles for AI data handling.

2024 AI-related highlights

  • Launches AI assistant app Yuanbao, linking it to the WeChat ecosystem (May 2024)
  • Tencent’s AI engine boosts game development efficiency by 40x, enhancing scene creation and training. (Aug 2024)
  • Collaborates with Ant, Baidu, Microsoft, Google, and Meta on a new AI supply chain security standard, introduced under a UN framework to address risks like data leaks and model tampering. (Sept 2024)
  • Releases a fifth-generation AI robot that features both bipedal and wheeled mobility. (Sept 2024)
  • Unveils GameGen-o: An AI Model That Can Finally Bring The Much-Awaited Open-World Transformations To Call of Duty and God of War (Sept 2024)
  • Tencent Cloud Partners with S.M.A.R.T for AI Digital Human Solution (Sept 2024)
  • Tencent’s AI innovations improve healthcare, software development, remote hearing, workplace collaboration, mobility, and gaming experiences. (Oct 2024)
  • Invests $30m in Insighta, enhancing early cancer detection technology and expanding healthcare innovations. (Oct 2024)