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Your online learning journey

Designed to help you anticipate turbulence, lead in uncertainty, and restore confidence.

Your online learning journey

Designed to help you anticipate turbulence, lead in uncertainty, and restore confidence.

Program overview
Unit 1: Prepare for the unknown
  • Learn about different types of crises.
  • Identify strategies and models that will help you become a more resilient organization.
  • Understand how social capital and agile team structures can be key to successfully managing a crisis.
Unit 2: Accept your limitations
  • Demonstrate a deep understanding of your own cognitive biases and know how best to address them.
  • Be able to have smarter conversations with multiple stakeholders.
  • Find out how to manage yourself effectively in a crisis.
Unit 3: Manage the spotlight
  • Learn how to communicate effectively in a crisis and increase trust with your stakeholders.
  • Understand how to manage the spotlight and balance informative and engaging communication and the importance of facts.
  • Be aware of the role of media in times of crises.
Unit 4: Post-crisis: Reflect and prepare
  • Understand that crises have long roots.
  • Understand the importance of stepping back and reflecting on a possible post-crisis-crisis.
  • Reflect on what you can learn from past crises your organization has been exposed to and how to prepare for potential future crises.
Unit 5: Explore hidden traps of prolonged crises
  • Explore the six hidden traps of leading in a prolonged crisis.
  • Understand what type of leadership can survive and navigate the post-crisis crisis.
  • Discover strategies on how to avoid the common pitfalls in a crisis and avoid being derailed.

One-on-one coaching

Throughout your online learning, you’ll be accompanied by an experienced IMD executive coach who will challenge you, encourage you, and provide valuable feedback on your weekly assignments. Together, you’ll dive deeper into the program content and make it meaningful to your own professional context. Your interactions will take place via video, in writing, and over the phone.

An online program participant having a coaching session via video

Achieve your goals

Your expert coach helps you:

Define

Define your learning objectives and stay on track.

Review

Review your progress on a weekly basis.

Overcome

Overcome your challenges.

Apply

Apply what you learn to your own context.