It is widely acknowledged that an engaged workforce leads to a more productive environment as well as higher financial returns.
IMD’s Executive Committee is highly engaged with the entire workforce through frequent communication, interaction, and co-creation of products and solutions. IMD leadership elicits employee opinions on strategy, business goals, working conditions, policies and advancement via anonymous employee feedback surveys, including benchmarking comparisons.
Since 2019, IMD has been conducting one internal “Pulse” survey a year to measure employee opinion and a broader “Employee Engagement” survey every two years with an external partner. IMD carried out a “Pulse” survey in June 2021, with a participation rate of 80.2%.
After the 2021 pulse survey, the Executive Committee nominated eight young employees to be part of a group named the YMD Team to contribute to IMD’s caring, inclusive and high-performing culture. The YMD Team makes recommendations on key areas of improvement including work intensity, workplace wellbeing, flexible workplace, digital proficiency, and career development.
IMD also introduced a new intranet system in 2021 to build transparency and internal communication and facilitate connections among employees. All employees can ask the IMD president anonymous questions during Community Meetings held either monthly or twice monthly or via the intranet. To foster open dialogue, employees learn about how IMD strategy affects their daily work in regular online Q&A sessions with senior leaders. Faculty are also consulted on all decisions related to IMD regulations and elect a representative to serve on IMD’s Foundation Board.