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A.P. Møller – Maersk leverages AI and machine learning across vessel routing, network design, and logistics hubs to provide visibility, predictive analysis, and enhanced operational efficiency across its supply chain.
In port and warehouse automation, Maersk has partnered with Sea Machine Robots to develop AI-powered container ships. These ships use advanced sensors to continuously gather data from their surroundings, identifying potential conflicts and enhancing maritime safety and efficiency. On the customer service front, the Maersk Go platform integrates AI for predictive analysis, automated support, and smart recommendations. It allows customers to manage shipments, track containers, and access logistics services through a unified interface, improving documentation management and overall efficiency. Maersk is further investing in Digital Twin simulations and generative AI tools to automate repetitive tasks, boosting employee productivity. In warehouses and ports, AI technologies such as IoT and augmented reality (AR) optimize operations, enhance visibility, and enable predictive maintenance, further advancing Maersk’s AI-driven transformation strategy.
2024 AI-related highlights
- Leverages AI in customs to streamline data accuracy and facilitate efficient global trade operations. (Jan 2024)
- Leveraging digital twin technology to enhance supply chain visibility and efficiency, particularly within controlled environments such as vessels and warehouses. (May 2024)
- Recognized as a Leader in 2024 Gartner Magic Quadrant, leveraging AI for integrated logistics solutions. (May 2024)- Backs Pactum’s $20m funding round, supporting AI-driven autonomous negotiations for supplier deals. (Jul 2024)
- Partners with Dexory to deploy AI-powered robots in its Romanian logistics center, enhancing warehouse efficiency significantly. (Oct 2024)