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    Shell is leveraging AI to transform its operations and accelerate its transition towards a low-carbon future. With over 100 AI applications deployed across its global operations, Shell uses AI to optimize exploration, production, safety, and sustainability efforts. A major aspect of this transformation is Shell’s partnerships with tech companies like C3 AI, Microsoft, and SparkCognition, which help develop cutting-edge solutions.

    AI is integrated throughout Shell’s value chain. In upstream operations, AI is used for seismic data analysis and reinforcement learning in drilling. In downstream retail, AI improves customer service at electric vehicle charging stations by managing power demand and reducing carbon footprints. Additionally, computer vision technology at service stations enhances safety by detecting hazardous behaviors like smoking near fuel pumps. Shell’s AI applications have delivered tangible results, such as reducing exploration time from months to days, optimizing equipment maintenance with predictive models, and improving the efficiency of renewable energy use. As Shell strives for a net-zero carbon footprint by 2050, AI will remain central to optimizing energy production and transitioning to greener, more sustainable energy solutions.

    2024 AI-related highlights

    • Initiates workforce-wide upskilling in Generative AI, focusing on ethics, compliance, and practical applications. (Jan 2024)
    • Collects over five trillion data rows to enhance AI-driven efficiencies, while the CEO emphasizes sharp IT cost reductions, cutting IT contractors. (Feb 2024)
    • Announces open-sourced AI software for continuous methane emissions monitoring using drones and sensors to enhance detection and quantification. (Mar2024)
    • Announces plans to enhance LNG trading and lower emissions through AI, targeting net-zero carbon by 2050. (Mar 2024)
    • Implementing generative AI for offshore drilling, and collaborating with SparkCognition to enhance exploration capabilities. (Jul 2024)