Reset the password for your MyIMD account​

Walkthrough​

Reset the password for your MyIMD account​

Walkthrough​

1.

You first need to start the login process.​

Click on the profile icon​

Enter your email address and click Continue

2.

Click Forgot your password?

3.

Enter your e-mail address and click Send verification code

Check your inbox for the email we sent you.​

*You may need to check your spam folder 

4.

In the e-mail you received, copy the code and go back to our website.​

5.

Enter the verification code and click Verify code

Once your e-mail address has been verified, click on Continue

6.

Enter your new password and click on Continue.

Please note that your password must contain both of the following :

  • at least 8 characters​
  • a lowercase letter​
  • an uppercase letter​


The password must also contain at least one of the following:

  • ​a digit​
  • a special character
Need help?

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Support portalservice.imd.org 

Emergencies+41 (0) 21 618 0789

Email[email protected]