Bilbao

Smart city ranking
27 Out of 141
23 out of 118 in 2021
BBB BBB in 2021
Factor ratings
BBB Structures
BBB Technologies
Group
2
All ratings range from AAA to D
City
Population
2,185,908
(Eurostat)
HDI
0.932
Country 2018 2019 2020 2021 1 yr change
HDI 0.893 0.904 0.899 0.905 +0.006
Life expectancy at birth 83.4 83.6 82.3 83.0 +0.7
Expected years of schooling 17.9 17.6 17.9 17.9 0.0
Mean years of schooling 9.8 10.3 8.7 8.7 0.0
GNI per capita (PPP $) 35,041 40,975 11,201 9,526 -1,676

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
affordable housing
71.2%
fulfilling employment
71.1%
unemployment
51.2%
security
41.9%
health services
35.3%
citizen engagement
26.7%
corruption
23.1%
road congestion
19.9%
air pollution
19.6%
school education
19.1%
social mobility
18.3%
public transport
17.5%
green spaces
17.5%
recycling
16.0%
basic amenities
11.2%
% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
64.0%
You are comfortable with face recognition technologies to lower crime
70.5%
You feel the availability of online information has increased your trust in authorities
61.4%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
63.2%
Legend
City
Group Mean
Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
76.4
Recycling services are satisfactory
76.0
Public safety is not a problem
62.2
Air pollution is not a problem
50.2
Medical services provision is satisfactory
69.0
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
25.4
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
47.0
Public transport is satisfactory
82.8
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
75.4
Most children have access to a good school
76.2
Lifelong learning opportunities are provided by local institutions
76.2
Businesses are creating new jobs
50.9
Minorities feel welcome
63.8
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
78.9
Cultural activities (shows, bars, and museums) are satisfactory
84.0
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
61.9
Corruption of city officials is not an issue of concern
51.6
Residents contribute to decision making of local government
48.4
Residents provide feedback on local government projects
54.9
Legend
Min
City
Mean
Max
Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
55.4
A website or App allows residents to easily give away unwanted items
55.8
Free public wifi has improved access to city services
58.7
CCTV cameras has made residents feel safer
50.3
A website or App allows residents to effectively monitor air pollution
43.2
Arranging medical appointments online has improved access
68.0
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
47.2
Apps that direct you to an available parking space have reduced journey time
48.6
Bicycle hiring has reduced congestion
60.7
Online scheduling and ticket sales has made public transport easier to use
72.7
The city provides information on traffic congestion through mobile phones
60.1
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
65.1
IT skills are taught well in schools
62.7
Online services provided by the city has made it easier to start a new business
52.3
The current internet speed and reliability meet connectivity needs
77.7
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
82.5
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
41.7
Online voting has increased participation
42.7
An online platform where residents can propose ideas has improved city life
56.1
Processing Identification Documents online has reduced waiting times
65.4
Legend
Min
City
Mean
Max

Background Information

City
Population
2,185,908
(Eurostat)
HDI
0.932
Country 2018 2019 2020 2021 1 yr change
HDI 0.893 0.904 0.899 0.905 +0.006
Life expectancy at birth 83.4 83.6 82.3 83.0 +0.7
Expected years of schooling 17.9 17.6 17.9 17.9 0.0
Mean years of schooling 9.8 10.3 8.7 8.7 0.0
GNI per capita (PPP $) 35,041 40,975 11,201 9,526 -1,676

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
affordable housing
71.2%
fulfilling employment
71.1%
unemployment
51.2%
security
41.9%
health services
35.3%
citizen engagement
26.7%
corruption
23.1%
road congestion
19.9%
air pollution
19.6%
school education
19.1%
social mobility
18.3%
public transport
17.5%
green spaces
17.5%
recycling
16.0%
basic amenities
11.2%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
64.0%
You are comfortable with face recognition technologies to lower crime
70.5%
You feel the availability of online information has increased your trust in authorities
61.4%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
63.2%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
76.4
Recycling services are satisfactory
76.0
Public safety is not a problem
62.2
Air pollution is not a problem
50.2
Medical services provision is satisfactory
69.0
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
25.4
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
47.0
Public transport is satisfactory
82.8
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
75.4
Most children have access to a good school
76.2
Lifelong learning opportunities are provided by local institutions
76.2
Businesses are creating new jobs
50.9
Minorities feel welcome
63.8
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
78.9
Cultural activities (shows, bars, and museums) are satisfactory
84.0
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
61.9
Corruption of city officials is not an issue of concern
51.6
Residents contribute to decision making of local government
48.4
Residents provide feedback on local government projects
54.9
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
55.4
A website or App allows residents to easily give away unwanted items
55.8
Free public wifi has improved access to city services
58.7
CCTV cameras has made residents feel safer
50.3
A website or App allows residents to effectively monitor air pollution
43.2
Arranging medical appointments online has improved access
68.0
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
47.2
Apps that direct you to an available parking space have reduced journey time
48.6
Bicycle hiring has reduced congestion
60.7
Online scheduling and ticket sales has made public transport easier to use
72.7
The city provides information on traffic congestion through mobile phones
60.1
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
65.1
IT skills are taught well in schools
62.7
Online services provided by the city has made it easier to start a new business
52.3
The current internet speed and reliability meet connectivity needs
77.7
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
82.5
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
41.7
Online voting has increased participation
42.7
An online platform where residents can propose ideas has improved city life
56.1
Processing Identification Documents online has reduced waiting times
65.4
Legend
Min
City
Mean
Max