London

Smart city ranking
6 Out of 141
3 out of 118 in 2021
A A in 2021
Factor ratings
BBB Structures
AA Technologies
Group
1
All ratings range from AAA to D
City
Population
8,982,256
(Eurostat)
HDI
0.973
Country 2018 2019 2020 2021 1 yr change
HDI 0.920 0.932 0.924 0.929 +0.005
Life expectancy at birth 81.2 81.3 80.4 80.7 +0.3
Expected years of schooling 17.4 17.5 17.3 17.3 0.0
Mean years of schooling 13.0 13.2 12.8 12.8 0.0
GNI per capita (PPP $) 39,507 46,071 36,993 39,746 +2,753

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
affordable housing
71.7%
health services
49.0%
air pollution
46.1%
security
43.8%
road congestion
41.2%
unemployment
30.5%
fulfilling employment
28.2%
public transport
27.1%
recycling
24.2%
corruption
23.0%
school education
21.4%
green spaces
18.9%
social mobility
17.0%
basic amenities
14.8%
citizen engagement
8.6%
% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
56.1%
You are comfortable with face recognition technologies to lower crime
70.2%
You feel the availability of online information has increased your trust in authorities
56.9%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
74.8%
Legend
City
Group Mean
Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
61.0
Recycling services are satisfactory
62.6
Public safety is not a problem
31.8
Air pollution is not a problem
29.5
Medical services provision is satisfactory
53.9
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
26.5
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
24.5
Public transport is satisfactory
61.2
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
65.3
Most children have access to a good school
62.8
Lifelong learning opportunities are provided by local institutions
62.2
Businesses are creating new jobs
61.7
Minorities feel welcome
60.1
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
71.0
Cultural activities (shows, bars, and museums) are satisfactory
77.6
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
63.3
Corruption of city officials is not an issue of concern
40.1
Residents contribute to decision making of local government
44.6
Residents provide feedback on local government projects
52.8
Legend
Min
City
Mean
Max
Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
47.0
A website or App allows residents to easily give away unwanted items
63.4
Free public wifi has improved access to city services
63.6
CCTV cameras has made residents feel safer
59.6
A website or App allows residents to effectively monitor air pollution
44.9
Arranging medical appointments online has improved access
57.8
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
44.5
Apps that direct you to an available parking space have reduced journey time
50.0
Bicycle hiring has reduced congestion
60.2
Online scheduling and ticket sales has made public transport easier to use
66.7
The city provides information on traffic congestion through mobile phones
64.1
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
72.1
IT skills are taught well in schools
67.4
Online services provided by the city has made it easier to start a new business
60.7
The current internet speed and reliability meet connectivity needs
71.5
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
78.3
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
45.6
Online voting has increased participation
56.9
An online platform where residents can propose ideas has improved city life
52.0
Processing Identification Documents online has reduced waiting times
62.8
Legend
Min
City
Mean
Max

Background Information

City
Population
8,982,256
(Eurostat)
HDI
0.973
Country 2018 2019 2020 2021 1 yr change
HDI 0.920 0.932 0.924 0.929 +0.005
Life expectancy at birth 81.2 81.3 80.4 80.7 +0.3
Expected years of schooling 17.4 17.5 17.3 17.3 0.0
Mean years of schooling 13.0 13.2 12.8 12.8 0.0
GNI per capita (PPP $) 39,507 46,071 36,993 39,746 +2,753

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
affordable housing
71.7%
health services
49.0%
air pollution
46.1%
security
43.8%
road congestion
41.2%
unemployment
30.5%
fulfilling employment
28.2%
public transport
27.1%
recycling
24.2%
corruption
23.0%
school education
21.4%
green spaces
18.9%
social mobility
17.0%
basic amenities
14.8%
citizen engagement
8.6%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
56.1%
You are comfortable with face recognition technologies to lower crime
70.2%
You feel the availability of online information has increased your trust in authorities
56.9%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
74.8%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
61.0
Recycling services are satisfactory
62.6
Public safety is not a problem
31.8
Air pollution is not a problem
29.5
Medical services provision is satisfactory
53.9
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
26.5
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
24.5
Public transport is satisfactory
61.2
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
65.3
Most children have access to a good school
62.8
Lifelong learning opportunities are provided by local institutions
62.2
Businesses are creating new jobs
61.7
Minorities feel welcome
60.1
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
71.0
Cultural activities (shows, bars, and museums) are satisfactory
77.6
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
63.3
Corruption of city officials is not an issue of concern
40.1
Residents contribute to decision making of local government
44.6
Residents provide feedback on local government projects
52.8
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
47.0
A website or App allows residents to easily give away unwanted items
63.4
Free public wifi has improved access to city services
63.6
CCTV cameras has made residents feel safer
59.6
A website or App allows residents to effectively monitor air pollution
44.9
Arranging medical appointments online has improved access
57.8
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
44.5
Apps that direct you to an available parking space have reduced journey time
50.0
Bicycle hiring has reduced congestion
60.2
Online scheduling and ticket sales has made public transport easier to use
66.7
The city provides information on traffic congestion through mobile phones
64.1
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
72.1
IT skills are taught well in schools
67.4
Online services provided by the city has made it easier to start a new business
60.7
The current internet speed and reliability meet connectivity needs
71.5
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
78.3
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
45.6
Online voting has increased participation
56.9
An online platform where residents can propose ideas has improved city life
52.0
Processing Identification Documents online has reduced waiting times
62.8
Legend
Min
City
Mean
Max