Milan

Smart city ranking
82 Out of 141
69 out of 118 in 2021
BB CC in 2021
Factor ratings
BB Structures
BB Technologies
Group
2
All ratings range from AAA to D
City
Population
9,981,554
(Eurostat)
HDI
0.915
Country 2018 2019 2020 2021 1 yr change
HDI 0.883 0.892 0.889 0.895 +0.006
Life expectancy at birth 83.4 83.5 82.4 82.9 +0.4
Expected years of schooling 16.2 16.1 16.2 16.2 0.0
Mean years of schooling 10.2 10.4 13.0 13.0 0.0
GNI per capita (PPP $) 36,141 42,776 62,573 64,660 +2,087

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
air pollution
72.0%
security
55.5%
affordable housing
52.8%
road congestion
48.1%
unemployment
46.7%
fulfilling employment
34.6%
public transport
27.8%
green spaces
26.2%
corruption
23.7%
recycling
16.1%
citizen engagement
15.2%
school education
14.3%
health services
13.6%
social mobility
13.4%
basic amenities
10.9%
% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
59.9%
You are comfortable with face recognition technologies to lower crime
70.1%
You feel the availability of online information has increased your trust in authorities
52.6%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
64.0%
Legend
City
Group Mean
Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
64.7
Recycling services are satisfactory
78.8
Public safety is not a problem
41.6
Air pollution is not a problem
18.7
Medical services provision is satisfactory
60.5
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
60.8
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
20.9
Public transport is satisfactory
54.9
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
43.4
Most children have access to a good school
62.1
Lifelong learning opportunities are provided by local institutions
55.1
Businesses are creating new jobs
45.6
Minorities feel welcome
43.1
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
56.1
Cultural activities (shows, bars, and museums) are satisfactory
81.0
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
54.8
Corruption of city officials is not an issue of concern
35.8
Residents contribute to decision making of local government
32.7
Residents provide feedback on local government projects
42.0
Legend
Min
City
Mean
Max
Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
53.1
A website or App allows residents to easily give away unwanted items
59.9
Free public wifi has improved access to city services
49.2
CCTV cameras has made residents feel safer
56.6
A website or App allows residents to effectively monitor air pollution
44.6
Arranging medical appointments online has improved access
71.7
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
42.6
Apps that direct you to an available parking space have reduced journey time
46.1
Bicycle hiring has reduced congestion
51.4
Online scheduling and ticket sales has made public transport easier to use
70.3
The city provides information on traffic congestion through mobile phones
54.0
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
63.7
IT skills are taught well in schools
45.2
Online services provided by the city has made it easier to start a new business
47.7
The current internet speed and reliability meet connectivity needs
58.2
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
81.5
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
38.2
Online voting has increased participation
38.8
An online platform where residents can propose ideas has improved city life
47.4
Processing Identification Documents online has reduced waiting times
66.8
Legend
Min
City
Mean
Max

Background Information

City
Population
9,981,554
(Eurostat)
HDI
0.915
Country 2018 2019 2020 2021 1 yr change
HDI 0.883 0.892 0.889 0.895 +0.006
Life expectancy at birth 83.4 83.5 82.4 82.9 +0.4
Expected years of schooling 16.2 16.1 16.2 16.2 0.0
Mean years of schooling 10.2 10.4 13.0 13.0 0.0
GNI per capita (PPP $) 36,141 42,776 62,573 64,660 +2,087

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
air pollution
72.0%
security
55.5%
affordable housing
52.8%
road congestion
48.1%
unemployment
46.7%
fulfilling employment
34.6%
public transport
27.8%
green spaces
26.2%
corruption
23.7%
recycling
16.1%
citizen engagement
15.2%
school education
14.3%
health services
13.6%
social mobility
13.4%
basic amenities
10.9%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
59.9%
You are comfortable with face recognition technologies to lower crime
70.1%
You feel the availability of online information has increased your trust in authorities
52.6%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
64.0%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
64.7
Recycling services are satisfactory
78.8
Public safety is not a problem
41.6
Air pollution is not a problem
18.7
Medical services provision is satisfactory
60.5
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
60.8
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
20.9
Public transport is satisfactory
54.9
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
43.4
Most children have access to a good school
62.1
Lifelong learning opportunities are provided by local institutions
55.1
Businesses are creating new jobs
45.6
Minorities feel welcome
43.1
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
56.1
Cultural activities (shows, bars, and museums) are satisfactory
81.0
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
54.8
Corruption of city officials is not an issue of concern
35.8
Residents contribute to decision making of local government
32.7
Residents provide feedback on local government projects
42.0
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
53.1
A website or App allows residents to easily give away unwanted items
59.9
Free public wifi has improved access to city services
49.2
CCTV cameras has made residents feel safer
56.6
A website or App allows residents to effectively monitor air pollution
44.6
Arranging medical appointments online has improved access
71.7
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
42.6
Apps that direct you to an available parking space have reduced journey time
46.1
Bicycle hiring has reduced congestion
51.4
Online scheduling and ticket sales has made public transport easier to use
70.3
The city provides information on traffic congestion through mobile phones
54.0
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
63.7
IT skills are taught well in schools
45.2
Online services provided by the city has made it easier to start a new business
47.7
The current internet speed and reliability meet connectivity needs
58.2
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
81.5
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
38.2
Online voting has increased participation
38.8
An online platform where residents can propose ideas has improved city life
47.4
Processing Identification Documents online has reduced waiting times
66.8
Legend
Min
City
Mean
Max