Santiago

Smart city ranking
119 Out of 141
107 out of 118 in 2021
C C in 2021
Factor ratings
C Structures
C Technologies
Group
3
All ratings range from AAA to D
City
Population
527,014
(UN Data)
HDI
0.886
Country 2018 2019 2020 2021 1 yr change
HDI 0.847 0.851 0.852 0.855 +0.003
Life expectancy at birth 80.0 80.2 79.4 78.9 -0.4
Expected years of schooling 16.5 16.4 16.7 16.7 0.0
Mean years of schooling 10.4 10.6 12.9 12.9 0.0
GNI per capita (PPP $) 21,972 23,261 37,551 38,745 +1,194

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
security
74.7%
health services
61.9%
affordable housing
50.3%
unemployment
37.3%
fulfilling employment
36.7%
air pollution
36.6%
corruption
33.7%
school education
28.3%
public transport
26.9%
basic amenities
25.0%
recycling
18.2%
green spaces
17.5%
social mobility
14.9%
road congestion
11.9%
citizen engagement
9.5%
% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
59.9%
You are comfortable with face recognition technologies to lower crime
74.2%
You feel the availability of online information has increased your trust in authorities
44.6%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
68.2%
Legend
City
Group Mean
Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
36.1
Recycling services are satisfactory
40.9
Public safety is not a problem
17.3
Air pollution is not a problem
15.8
Medical services provision is satisfactory
36.2
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
14.9
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
17.4
Public transport is satisfactory
37.3
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
56.1
Most children have access to a good school
31.4
Lifelong learning opportunities are provided by local institutions
35.4
Businesses are creating new jobs
38.8
Minorities feel welcome
29.2
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
49.7
Cultural activities (shows, bars, and museums) are satisfactory
57.0
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
43.6
Corruption of city officials is not an issue of concern
29.1
Residents contribute to decision making of local government
23.8
Residents provide feedback on local government projects
35.6
Legend
Min
City
Mean
Max
Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
40.0
A website or App allows residents to easily give away unwanted items
48.5
Free public wifi has improved access to city services
46.7
CCTV cameras has made residents feel safer
47.1
A website or App allows residents to effectively monitor air pollution
36.5
Arranging medical appointments online has improved access
68.8
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
36.0
Apps that direct you to an available parking space have reduced journey time
34.5
Bicycle hiring has reduced congestion
47.9
Online scheduling and ticket sales has made public transport easier to use
48.2
The city provides information on traffic congestion through mobile phones
57.2
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
64.8
IT skills are taught well in schools
39.2
Online services provided by the city has made it easier to start a new business
54.5
The current internet speed and reliability meet connectivity needs
66.9
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
72.3
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
30.0
Online voting has increased participation
27.9
An online platform where residents can propose ideas has improved city life
35.4
Processing Identification Documents online has reduced waiting times
58.1
Legend
Min
City
Mean
Max

Background Information

City
Population
527,014
(UN Data)
HDI
0.886
Country 2018 2019 2020 2021 1 yr change
HDI 0.847 0.851 0.852 0.855 +0.003
Life expectancy at birth 80.0 80.2 79.4 78.9 -0.4
Expected years of schooling 16.5 16.4 16.7 16.7 0.0
Mean years of schooling 10.4 10.6 12.9 12.9 0.0
GNI per capita (PPP $) 21,972 23,261 37,551 38,745 +1,194

Priority Areas

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

% of respondents who chose the Priority Area
0%
20%
40%
60%
80% 100%
security
74.7%
health services
61.9%
affordable housing
50.3%
unemployment
37.3%
fulfilling employment
36.7%
air pollution
36.6%
corruption
33.7%
school education
28.3%
public transport
26.9%
basic amenities
25.0%
recycling
18.2%
green spaces
17.5%
social mobility
14.9%
road congestion
11.9%
citizen engagement
9.5%

Attitudes

% of respondents who agree or strongly agree with the statement
0%
20%
40%
60%
80%100%
You are willing to concede personal data in order to improve traffic congestion
59.9%
You are comfortable with face recognition technologies to lower crime
74.2%
You feel the availability of online information has increased your trust in authorities
44.6%
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
68.2%
Legend
City
Group Mean

Structures

Health & Safety
Score
0
20
40
60
80100
Basic sanitation meets the needs of the poorest areas
36.1
Recycling services are satisfactory
40.9
Public safety is not a problem
17.3
Air pollution is not a problem
15.8
Medical services provision is satisfactory
36.2
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
14.9
Mobility
Score
0
20
40
60
80100
Traffic congestion is not a problem
17.4
Public transport is satisfactory
37.3
Opportunities (Work & School)
Score
0
20
40
60
80100
Employment finding services are readily available
56.1
Most children have access to a good school
31.4
Lifelong learning opportunities are provided by local institutions
35.4
Businesses are creating new jobs
38.8
Minorities feel welcome
29.2
Activities
Score
0
20
40
60
80100
Green spaces are satisfactory
49.7
Cultural activities (shows, bars, and museums) are satisfactory
57.0
Governance
Score
0
20
40
60
80100
Information on local government decisions are easily accessible
43.6
Corruption of city officials is not an issue of concern
29.1
Residents contribute to decision making of local government
23.8
Residents provide feedback on local government projects
35.6
Legend
Min
City
Mean
Max

Technologies

Health & Safety
Score
0
20
40
60
80100
Online reporting of city maintenance problems provides a speedy solution
40.0
A website or App allows residents to easily give away unwanted items
48.5
Free public wifi has improved access to city services
46.7
CCTV cameras has made residents feel safer
47.1
A website or App allows residents to effectively monitor air pollution
36.5
Arranging medical appointments online has improved access
68.8
Mobility
Score
0
20
40
60
80100
Car-sharing Apps have reduced congestion
36.0
Apps that direct you to an available parking space have reduced journey time
34.5
Bicycle hiring has reduced congestion
47.9
Online scheduling and ticket sales has made public transport easier to use
48.2
The city provides information on traffic congestion through mobile phones
57.2
Opportunities (Work & School)
Score
0
20
40
60
80100
Online access to job listings has made it easier to find work
64.8
IT skills are taught well in schools
39.2
Online services provided by the city has made it easier to start a new business
54.5
The current internet speed and reliability meet connectivity needs
66.9
Activities
Score
0
20
40
60
80100
Online purchasing of tickets to shows and museums has made it easier to attend
72.3
Governance
Score
0
20
40
60
80100
Online public access to city finances has reduced corruption
30.0
Online voting has increased participation
27.9
An online platform where residents can propose ideas has improved city life
35.4
Processing Identification Documents online has reduced waiting times
58.1
Legend
Min
City
Mean
Max