Barclays: Matt Barrett’s journey – Winning hearts and minds
Matt Barrett, CEO of Barclays, joined the bank in 1999 and had been assigned a mission to transform the bank from “a big UK bank dabbling overseas to a global bank which happens to have a strong UK franchise”. The bank “lost its way”, after years of underperformance and several significant corporate crises its market capitalization rank fell from 4 in 1980 to 22 in 2000, its organization lost confidence in being one of the top world banks. The case shows how Matt managed to turnaround the bank and focuses on the first two years of this transformation.
Expose participants to what it takes to create a sense of urgency within a company that was performing below industry average. The case allows a discussion on the key levers of change in a situation of a new leader coming into an organization.
Barclays
1999-2005
Cranfield University
Wharley End Beds MK43 0JR, UK
Tel +44 (0)1234 750903
Email [email protected]
Harvard Business School Publishing
60 Harvard Way, Boston MA 02163, USA
Tel (800) 545-7685 Tel (617)-783-7600
Fax (617) 783-7666
Email [email protected]
NUCB Business School
1-3-1 Nishiki Naka
Nagoya Aichi, Japan 460-0003
Tel +81 52 20 38 111
Email [email protected]
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Case reference: IMD-7-2457 ©2024
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