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Case Study

Indonesian Port Corporation: Entering the Big League?

By Bettina Büchel, Carlos Cordon and Martin Králik

15 pages

December 2013

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Reference: IMD-7-1494

The case focuses on Indonesia Port Corporation (IPC) and its ongoing US$2.5 billion expansion, one of the country’s biggest public projects, whose first phase is due to be completed in 2014. It examines the leadership of the company’s President Director R.J. Lino and the transformation agenda he has articulated. IPC’s ambition is not only to overcome Indonesia’s mixed track record in delivering public infrastructure projects, but also to emerge as a world-class player – dynamic, competitive and customer-focused.

Learning Objective

Identify priorities in organization-wide change management processes in the context of an emerging economy. Highlight constraints (structural, operational, cultural and talent-related) for overcoming a legacy of bureaucracy and state ownership. Discuss risks (financial, planning, macroeconomic, regulatory) that are inherent in project implementation.

Keywords

Change Management, Organizational Transformation, Operational Excellence, Supply Chain, Infrastructure, State-owned Company, Public-Private Partnership, Emerging Market

Settings

Asia, Indonesia
Logistics and Supply Chain, Transportation, Logistics and Supply Chain, Shipping
2009-2013

Type

Field Research

Available Languages

English

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