Performance development at GE: Shaping a fit-for-purpose performance management system (B)
In 2013, GE implemented the FastWorks program, an initiative that utilized tools and methods adapted from start-up methodologies to make the company more customer centric, lean and agile. With the spread of FastWorks within GE, a startling conclusion became evident – the existing performance management system might no longer be fit for the company’s new direction. This case series follows the journey of GE’s new performance management system, Performance Development, and its PD@GE app. By utilizing FastWorks in its development process, the HR team was able to leverage customer feedback and rapid prototyping to build a new system with unique features, such as instantaneous feedback, upward feedback and removal of employee ratings.
- Identify the need to align appraisals and incentives to complement company strategy
- discover success factors for working in an agile manner in a complex organization
- explore best practices in change management
- adapt HR processes for the next generation of workers
General Electric, Travel and Leisure, Airlines and Aviation, Manufacturing, Aeronautics and Aircrafts, Healthcare, Medical Equipment
2014-2017
Cranfield University
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Tel +44 (0)1234 750903
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Harvard Business School Publishing
60 Harvard Way, Boston MA 02163, USA
Tel (800) 545-7685 Tel (617)-783-7600
Fax (617) 783-7666
Email [email protected]
NUCB Business School
1-3-1 Nishiki Naka
Nagoya Aichi, Japan 460-0003
Tel +81 52 20 38 111
Email [email protected]
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- Performance development at GE: Shaping a fit-for-purpose performance management system (A)
- Performance development at GE: Shaping a fit-for-purpose performance management system (B)
- Performance development at GE: Shaping a fit-for-purpose performance management system (C)
- Performance development at GE: Shaping a fit-for-purpose performance management system (A)
- Performance development at GE: Shaping a fit-for-purpose performance management system (B)
- Performance development at GE: Shaping a fit-for-purpose performance management system (C)
Research Information & Knowledge Hub for additional information on IMD publications
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