
Redefining Leadership for a Digital Age
What does it mean to be an effective leader in an environment characterized by increasing digital disruption?
To address this question, the DBT Center undertook a major study along with specialist HR Consultancy metaBeratung. Data was collected from two sources: a survey of 1,042 executives, and in-depth interviews with nineteen digital leaders, all conducted between October 2016 and January 2017.
The research revealed that leadership effectiveness in disruptive environments shared many of the same characteristics as leadership in more stable environments, but with a few notable differences. We were able to identify a number of key competencies and business behaviors of Agile Leaders who thrive in this type of environment.
Four characteristics distinguish agile from non-agile leaders. Agile leaders are:
- Humble: They are able to accept feedback and acknowledge that others know more than they do.
- Adaptable: They accept that change is constant and that changing their minds based on new information is a strength rather than a weakness.
- Visionary: They have a clear sense of long-term direction, even in the face of short-term uncertainly.
- Engaged: They have a willingness to listen, interact, and communicate with internal and external stakeholders combined with a strong sense of interest and curiosity in emerging trends.
n addition, we found that Agile Leaders exhibited three key behaviors helping them to successfully navigate disruptive environments. They are:
- Hyperawareness: They are constantly scanning internal and external environments for opportunities and threats.
- Making Informed Decisions: They make use of data and information to make evidence-based decisions.
- Executing at Speed: They are able to move quickly, often valuing speed over perfection.
We found that Agile Leaders, those leaders who rated highly on the competencies and behaviors mentioned above, tended to significantly out-perform other leaders on measures such as work engagement and leadership effectiveness.
Research Information & Knowledge Hub for additional information on IMD publications
- How disruption is redefining leadership
- Redefining leadership for a digital age
- Redefining leadership for a digital age - Becoming a great leader
- How disruption is redefining leadership
- Redefining leadership for a digital age
- Redefining leadership for a digital age - Becoming a great leader
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications

Great leaders prioritize rest and recovery by fostering strong team relationships and respecting out-of-work boundaries, ensuring employees can recharge and thrive.
The board of Nestlé S.A. announced that Anna Mohl would become the CEO of Nestlé Health Science (NHSc) — a global leader in nutritional science — on 1 January 2024. She was delighted to hear about her new position but knew there was little time to...
The case describes two transformation journeys for ABN AMRO bank. The first transformation is cultural and the second is digital. It explores the interplay between these two journeys from the perspective of the head of the Personal Banking. The ca...
The B case picks up at the end of Case A. It’s now autumn 2022. Klaas Ariaans and Eric Jones, leaders within ABN AMRO’s Personal and Business Banking Division had been reflecting on the success of self-organization in their divisions. This new wor...

We are all impacted by negativity bias. But do you know what it is? Take this short quiz to test your knowledge and find ways to counterbalance its impact.

A five-step approach can help leaders foster sustainable legacies and social progress, while supporting financially sound futures for their organizations.
A great way for executives to hone their communication skills is by having a coach listen in on their conversations and provide feedback. But given the increasing capability of AI-based tools to have meaningful conversations with people, research...

Most of us have an inner demon that says, "You’re not good enough". And, in an era when leaders are expected to question themselves and their decisions, imposter syndrome could be on the rise. But do you know what it actually is? Take this short q...

Teaching your team to manage up can give you greater insights, lead to better decision-making, and even boost retention. Here's how leaders can foster a culture that encourages upward influence.

Through mentoring, team empowerment, and striking a balance between leadership and personal development, Susan, a female CEO, overcomes micromanagement and burnout.
in I by IMD
Research Information & Knowledge Hub for additional information on IMD publications
Case reference: IMD-7-2636 ©2025
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
The B case picks up at the end of Case A. It’s now autumn 2022. Klaas Ariaans and Eric Jones, leaders within ABN AMRO’s Personal and Business Banking Division had been reflecting on the success of self-organization in their divisions. This new wor...
Research Information & Knowledge Hub for additional information on IMD publications
The case describes two transformation journeys for ABN AMRO bank. The first transformation is cultural and the second is digital. It explores the interplay between these two journeys from the perspective of the head of the Personal Banking. The ca...
Research Information & Knowledge Hub for additional information on IMD publications
in I by IMD 18 February 2025
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
in I by IMD Brain Circuits 14 February 2025
Research Information & Knowledge Hub for additional information on IMD publications
in I by IMD 14 February 2025
Research Information & Knowledge Hub for additional information on IMD publications
in I by IMD 13 February 2025
Research Information & Knowledge Hub for additional information on IMD publications