The Value Chain Shift

The case explores the principles and challenges of operational excellence through the experience of Magdi Batato, former EVP of Operations at Nestlé. It examines how he implemented Mission-Directed Work Teams (MDWTs) to empower front-line workers,...

Leaders of family firms are struggling with multiple role identities, and poor board management is putting the future of family enterprises at risk.

This technical note introduces the Negotiation Staircase Framework, a comprehensive approach to understanding and managing complex negotiations. The framework presents six distinct levels of negotiation: Set-up, Process Definition, Guiding Princip...

Resilience and efficiency of supply chains should no longer be viewed as competing goals but rather as complementary aspects of a well-calibrated supply chain management strategy.

This note, designed for use in sessions and programs on negotiation, explores five distinct negotiator types: competitor, collaborator, strategist, innovator and problem solver. Each type has unique characteristics, strengths and weaknesses that c...

Bruce Grossman shares his family’s journey from mining to building Arca Continental, Latin America's second-largest Coca-Cola bottler, and their commitment to legacy and impact.

GenAI is becoming a more common feature of the supply chain function, but significant areas of opportunity remain, suggests IMD’s Carlos Cordon

As demand for executive education soars, a new IMD report argues that calculating the return on investment is critical to justifying the spend in time and costs.

As you have explored throughout this book, the journey toward sustainability requires a delicate balance of strategy, leadership, and action – a synergy of the head, heart, and hands. The strategic vision, the emotional commitment to meaningful ch...

Companies seek to move stock exchange listings to avoid ESG responsibilities.