Unilever tea (B): Going beyond the low-hanging fruits
The case follows Unilever along the implementation of its efforts to source all the tea in Lipton, PG Tips and Lyons teabags sold in Western Europe from Rainforest Alliance Certified (TM) farms. The case starts by looking at the roll-out of certification in large tea estates and then explores Unilever efforts to reach out to smallholders in Kenya and Argentina. It shadows Unilever next challenge; face a surge in the demand for certified tea to come on the aftermath of the decision of its major competitors to also supply their major brands from Rainforest Alliance Certified farms.
Understand the business case for major brands to convert to sustainable sourcing. Understand the challenges of aligning suppliers behind a major market transformation effort. Illustrate the dilemmas of adapting to a changing business context while staying on course with long-term objectives. Change the traditional perception of business responsibility in pushing forward the agenda for action on sustainable agriculture and other “mega-issues.”
Unilever
2005-2015
Cranfield University
Wharley End Beds MK43 0JR, UK
Tel +44 (0)1234 750903
Email [email protected]
Harvard Business School Publishing
60 Harvard Way, Boston MA 02163, USA
Tel (800) 545-7685 Tel (617)-783-7600
Fax (617) 783-7666
Email [email protected]
NUCB Business School
1-3-1 Nishiki Naka
Nagoya Aichi, Japan 460-0003
Tel +81 52 20 38 111
Email [email protected]
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- Unilever tea (A): Revitalizing Lipton’s supply chain
- Unilever tea (B): Going beyond the low-hanging fruits
- Unilever tea (A): Revitalizing Lipton’s supply chain
- Unilever tea (B): Going beyond the low-hanging fruits
Case reference: IMD-6-0327 ©2011
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Case reference: IMD-6-0328 ©2011
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in Academy of Management Annals July 2023, vol. 17, no. 2, pp. 798-844, https://doi.org/10.5465/annals.2021.0066
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Case reference: IMD-7-2403 ©2023
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