Case Study

Polar Bank: Truly one culture?

10 pages
May 2009
Reference: IMD-4-0307

This is a case about culture change in a European bank. It highlights how its new CEO used organizational culture survey results to focus the organization on changing its systems and structures to support its new mission and values.

Learning Objective

To illustrate the importance of addressing an organization’s systems and structures when implementing culture change.

Keywords
Mission, Strategic Leadership, Banking, Financial Services, Organizational Behavior
Settings
Europe
2004-2005
Type
Generalized Experience
Copyright
© 2009
Available Languages
English
Related material
Video
Case clearing houses
IMD case studies are distributed through case clearing houses. In order to browse the collection and purchase copies please visit the links below.

The Case Centre

Cranfield University

Wharley End Beds MK43 0JR, UK
Tel +44 (0)1234 750903
Email [email protected]

Harvard Business School Publishing

60 Harvard Way, Boston MA 02163, USA
Tel (800) 545-7685 Tel (617)-783-7600
Fax (617) 783-7666
Email [email protected]

Asia Pacific Case Center

NUCB Business School

1-3-1 Nishiki Naka
Nagoya Aichi, Japan 460-0003
Tel +81 52 20 38 111
Email [email protected]

Contact

Research Information & Knowledge Hub for additional information on IMD publications

Discover our latest research
IMD's faculty and research teams publish articles, case studies, books and reports on a wide range of topics