The art of retreat: If you are going to lose, do it like Uber
Uber announced that it is selling its Chinese operations to Didi Chuxing, its great Chinese nemesis. Uber is exiting the very market that its CEO Travis Kalanick declared to be, “the #1 priority for Uber’s global team” in an email less than one year ago. Yesterday, he was more circumspect in a blog post, “As an entrepreneur, I’ve learned that being successful is about listening to your head as well as following your heart.”
On the surface, this may seem like yet another failure of a Western firm to crack the notoriously challenging Chinese market. But, take a closer look and the picture changes. Let’s break it down for the main players.
What Uber gets…
Uber, and its investors, get 20% of the new combined company. With a valuation of $35 billion, that amounts to $7 billion. It also gets a boisterous monkey off its back that was costing it billions and adversely affecting its ability to join the IPO parade. In addition, Uber gets a $1 billion cash investment from Didi Chuxing to fund its global expansion outside of China.
What Uber loses…
Uber loses the opportunity to compete independently in the Chinese market. Thus far, it has lost over $2 billion there and up until yesterday, it was in the middle of a feverish and highly costly price war with Didi Chuxing.
What Didi Chuxing gets…
Didi Chuxing gets to compete as a virtual monopolist in its home market. A new ruling by the Chinese government makes it legal to offer ride-hailing services, so it can enjoy legal and unfettered access to one of the world’s largest and fastest growing economies.
What Didi Chuxing loses…
Didi Chuxing loses 20% of itself, and has to pay $1 billion to Uber. As a side note, Apple invested $1 billion in Didi Chuxing earlier this year, so, in effect, that investment goes to Uber.
To be frank, this is a great deal for both sides. The only loser here is the Chinese consumer. The bitter price war between Uber and Didi Chuxing created an attractive market for riders and drivers.
Without this competition, the newly combined company can raise prices to consumers and restrict the benefits to drivers. It is hard to imagine anyone who can compete with it. Didi Chuxing’s major shareholders include Alibaba and Tencent. The Uber China acquisition brings its investor Baidu with it. Thus, with all three of the BATs on board, there are no obvious challengers left to battle.
This is not an arrangement that would be tolerated in countries with strict anti-trust rules, but it seems likely that the Chinese government will provide its blessing.
In our book, Digital Vortex, we define 4 strategies to respond to digital disruption and Uber has illustrated the most controversial of them: retreat. Choosing the right time to exit a market is important, and Uber has chosen well.
Michael Wade is the Cisco Chair in Digital Business Transformation, and Professor of Innovation and Strategic Information Management at IMD. His interests lie at the intersection of strategy, innovation, and digital transformation.
He is Director of the Global Center for Digital Business Transformation and co-Director of IMD’s new Leading Digital Business Transformation program (LDBT) designed for business leaders and senior managers from all business areas who wish to develop a strategic roadmap for digital business transformation in their organizations.
He is also co-director of the Orchestrating Winning Performance Program (OWP).
Research Information & Knowledge Hub for additional information on IMD publications
Global market shifts and turbulence in 2025 mean Chief Financial Officers must take into account inflation, trade tensions and shifting regulations to ensure long-term growth
Did our predictions for 2024 come true, a turbulent election year, bitcoin and CBDC, COP29 and electric cars, China, EU integration and Euro football
In a world where change is the only constant, the strategic imperative for sustainability is not just a theoretical construct – it’s a call to action. This section of the book delves into the core strategies that will enable businesses to thrive i...
In late 2020, as the world began to emerge from the worst of the COVID-19 pandemic, Wärtsilä, a Finnish corporation specializing in power systems, made a bold decision. Despite being a well-established company with a strong track record in...
With stagnant import volumes since 2021, and import prices at levels below those suggested by fundamentals, foreign exporters face an uphill battle to convert access to the Chinese market into revenues. Notably, the volume stagnation predates the ...
NTT Corporation, Japan’s information and communication technologies (ICT) leader since 1953, was the first to commercialize internet usage on mobile phones in the 1990s, which resulted in NTT achieving much success in Japan. However, by the end of...
Building on NTT (A), the case starts with NTT’s CEO having narrowed down strategic growth options with the board to prepare NTT for the future. Past international investments in AT&T Wireless and KPN to tap into foreign markets had resulted in bil...
Basel (Switzerland), March 2024. The acquisition of Syngenta by ChemChina in 2017 was a major event for the agricultural industry and, with a price tag of $43 billion, the largest ever foreign acquisition by a Chinese firm. A number of issues were...
This case study examines the remarkable evolution of Daikin Industries, a company that demonstrated resilience and innovation over nearly a century. Founded in 1924 by Akira Yamada in Osaka, Japan, Daikin originally focused on manufacturing aircra...
Daikin’s success in the Chinese air conditioning market serves as a compelling case study in strategic adaptation and collaboration. Following its entry into the market in the 1990s, Daikin faced formidable competition from well-established domest...
Research Information & Knowledge Hub for additional information on IMD publications
in I by IMD
Research Information & Knowledge Hub for additional information on IMD publications
in Binder, Julia Katharina (Ed.); Haanaes, Knut Bjarne (Ed.) / Leading the sustainable business transformation: A playbook from IMD, pp. 59-62 / Hoboken: Wiley, 2025
Research Information & Knowledge Hub for additional information on IMD publications
in Binder, Julia Katharina (Ed.); Haanaes, Knut Bjarne (Ed.) / Leading the sustainable business transformation: A playbook from IMD, pp. 1-7 / Hoboken: Wiley, 2025
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Building on NTT (A), the case starts with NTT’s CEO having narrowed down strategic growth options with the board to prepare NTT for the future. Past international investments in AT&T Wireless and KPN to tap into foreign markets had resulted in bil...
Research Information & Knowledge Hub for additional information on IMD publications
NTT Corporation, Japan’s information and communication technologies (ICT) leader since 1953, was the first to commercialize internet usage on mobile phones in the 1990s, which resulted in NTT achieving much success in Japan. However, by the end of...
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
This case study examines the remarkable evolution of Daikin Industries, a company that demonstrated resilience and innovation over nearly a century. Founded in 1924 by Akira Yamada in Osaka, Japan, Daikin originally focused on manufacturing aircra...
Daikin’s success in the Chinese air conditioning market serves as a compelling case study in strategic adaptation and collaboration. Following its entry into the market in the 1990s, Daikin faced formidable competition from well-established domest...
Research Information & Knowledge Hub for additional information on IMD publications
This case study examines the remarkable evolution of Daikin Industries, a company that demonstrated resilience and innovation over nearly a century. Founded in 1924 by Akira Yamada in Osaka, Japan, Daikin originally focused on manufacturing aircra...