The case traces the development of Ping An Company of China Ltd from its launch in 1988 to 2018. The company, founded by Ma Mingzhe in Schenzhen, started in insurance and became the first Chinese insurer to adopt a shareholding structure. By 2018 it was the largest insurance company in China. The case charts the development of the company and how it diversified across financial services. In particular, it talks about its strategic transformation, which included attracting foreign employees and encouraging diversity. A key pillar in the strategic transformation was Ping An Technology, a division of the Group created in 2008 that would develop its technology capabilities. This division was critical to later enabling Ping An to develop into an ecosystem player across five segments. Ping An Technology had three core functions – including data, incubating new businesses and new products. Its immediate goal was to align the Group’s different IT systems, reduce bureaucracy and increase efficiency. Harnessing the latest technologies, Ping An would operate as a ‘human being’ with a brain formed of AI, its body of cloud computing, and a nerve, arterial and vein network of blockchain. The case then charts the rise of the Technology division and its ambition to become a global technology ecosystem player. It looks at the core technologies that the division developed including facial and voiceprint recognition and medical imaging and their applications to different parts of the ecosystem. The final part of the case looks at the five ecosytems – finance, healthcare, automobile, real estate, and smart city and Ping An’s collaborations and offerings. The case closes with Ma reflecting on the 15 years of the transformation but questioning whether Ping An’s technology leadership can continue given the challenges of competitors Alibaba and Tencent in financial services and Huawei, Alibaba and Tencent in smart city solutions. Ping An was also mainly a domestic player but served other parts of Asia, Ma questions what it will take for the Gorup to become a global player.
Employees with cognitive differences have much to offer, but navigating the workplace can be challenging. How can employers create an inclusive environment?
The AI Safety Clock is set to 29 minutes to midnight, signaling urgent risks of uncontrolled AI. Discover how regulation and global cooperation can mitigate these dangers.
Jan, a seasoned VP, faces the challenge of leading a critical summit in Singapore post-acquisition. Amid cultural complexities, she seeks guidance to unite diverse stakeholders and drive successful integration.
AI is automating more of our daily work, and now employers are starting to ask: what’s being done by humans?
Organizations are overly focused on using AI to enhance the efficiency of their processes. Instead, they should be exploring how it can revolutionize their business models in previously unimaginable ways. Organizations are overly focused on using ...
Here are five situations when inclusive leadership behaviors are needed the most as well as examples of the practices that can help you move from a good to a great inclusive leader.
The story of Patricia Bath, the inventor of modern cataract surgery and the first African American woman to receive a medical patent, highlights the power of the outsider perspective. The story of Patricia Bath, the inventor of modern cataract sur...
Discover how CHROs, like Nadim Penser at Epiroc, transform HR from a support function to a strategic leader driving business growth and diversity initiatives.
Explore how generative AI tools reshape power dynamics in organizations, amplifying individual influence and collaboration. Essential for career growth and leadership!
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications
Research Information & Knowledge Hub for additional information on IMD publications