HomeResearch & Knowledgeback to HomeSustainabilityback to Research & KnowledgeFrom crisis to the new normal (Mini case)back to Sustainability

Case Study

From crisis to the new normal (Mini case)

By Knut Bjarne Haanaes and Lisa Simone Duke

3 pages

May 2020

Order this case study

Reference: IMD-7-2198

This mini case illustrates different sustainability examples and the repercussions and consequences and how these have changed over the years. It talks about the sources of corporate crises and challenges participants to consider how companies can avoid them through improving their strategies, better structures and greater preparedness.

Learning Objective

This case is part of a mini-series focused on business and society that challenges participants to consider the lessons of various events and examples and how they can apply the learning to their own context. In this case the learning objectives are: – What can we learn from corporate reactions to crises? – What are the antecedents of corporate crises? – How can we better prepare to react to them or avoid them altogether?

Keywords

Sustainability, Business-Society Collaboration, Corporate Scandal, Crisis Management, Business, Society

Settings

World/global
1986-2020

Type

Published Sources

Available Languages

English

IMD case studies are distributed through case clearing houses. In order to browse the collection and purchase copies please visit the links below.

The Case Centre

Cranfield University

Wharley End Beds MK43 0JR, UK
Tel +44 (0)1234 750903
Email [email protected]

Harvard Business School Publishing

60 Harvard Way, Boston MA 02163, USA
Tel (800) 545-7685 Tel (617)-783-7600
Fax (617) 783-7666
Email [email protected]

Asia Pacific Case Center

NUCB Business School

1-3-1 Nishiki Naka
Nagoya Aichi, Japan 460-0003
Tel +81 52 20 38 111
Email [email protected]

IMD retains all proprietary interests in its case studies and notes. Without prior written permission, IMD cases and notes may not be reproduced, used, translated, included in books or other publications, distributed in any form or by any means, stored in a database or in other retrieval systems. For additional copyright information related to case studies, please contact Case Services.

Contact

Research Information & Knowledge Hub for additional information on IMD publications

This case study is part of a series

Addressing the Covid-19 crisis: The CEO agenda (Mini case)
Climate change: How fast can change happen? (Mini case)
Distinguishing greening from greenwashing (Mini case)
Friedman meets Freeman – Who got it right on the future of capitalism? (Revised) (Mini Case)
From crisis to the new normal (Mini case)
Looking back from 2030: We turned the corner on climate - How did we get here? (Revised) (Mini case)

This case study is part of a series

Addressing the Covid-19 crisis: The CEO agenda (Mini case)
Climate change: How fast can change happen? (Mini case)
Distinguishing greening from greenwashing (Mini case)
Friedman meets Freeman – Who got it right on the future of capitalism? (Revised) (Mini Case)
From crisis to the new normal (Mini case)
Looking back from 2030: We turned the corner on climate - How did we get here? (Revised) (Mini case)

Keep reading

Article

Four effective ways for a board to steer its way through a crisis

In times of difficulty, knowing when to get involved and learning to master your emotions are essential skills to prevent making a bad situation worse.

Board Corporate Governance Crisis Management Leadership

By Axel P. Lehmann

in I by IMD

Article

What does biodiversity have to do with business?

As the global environmental crisis reaches unprecedented levels, businesses are under mounting pressure to protect nature. While this challenge may seem daunting, it also presents a major business opportunity.

Sustainability

By Julia Katharina Binder, Adrian Dellecker and Aurélie V. Stamm

in I by IMD

31 October 2024

Article

Communicating the path to net zero using visual metaphor

Offshore infrastructure firm Heerema took an unconventional approach to communicating its net-zero ambition to win buy-in from employees and stakeholders.

Sustainability

By Heather Cairns-Lee, Meike Kolthof and Ramon de Haas

in I by IMD

14 October 2024

Article

Boundary conditions for organizations in the Anthropocene: A review of the planetary boundaries framework 10 years on

We systematically review business research concerning the planetary boundaries framework: A natural science framework that identifies nine Earth system boundaries that govern the safe operating space for humanity. Ten years after the introduction ...

Sustainability

By Amanda Williams, Paolo Perego and Gail Whiteman

in Journal of Management Studies

7 October 2024, ePub before print, https://doi.org/10.1111/joms.13150

Article

Why double materiality is your secret weapon for more impact

As companies gradually move from ESG compliance to implementation, the Italian espresso machine maker La Marzocco shows how to avoid the reporting trap and turn your double materiality assessment into a winning sustainability strategy. This is th...

Sustainability

By Benoit F. Leleux and Jan Van der Kaaij

in I by IMD

7 October 2024

Report

Nature's ROI: Five key enablers for building a nature-positive business strategy

As the global environmental crisis reaches unprecedented levels, businesses face mounting pressure to act. But this challenge is also a major business opportunity. The companies that move quickly to tackle biodiversity loss will not only protect o...

Sustainability Strategy

By Julia Katharina Binder, Adrian Dellecker and Aurélie V. Stamm

IMD Center for Sustainable and Inclusive Business Report, October 2024

Article

A process study of evolving paradoxes and cross-sector goals: A partnership to accelerate global sustainability

Cross-sector partnerships formed to address societal challenges are widely advocated and increasingly common. Joint goal setting is an essential phase in the collaborative process that can determine the course of a partnership. Yet, little is know...

Sustainability

By Amanda Williams, John N. Parker, Steve Kennedy and Gail Whiteman

in Journal of Management

30 September 2024, ePub before print, https://doi.org/10.1177/01492063241278803

Article

British Library Cyber Attack - 10 Lessons - Cyber Security

When the British Library fell victim to a major ransomware attack it opted for a policy of full transparency. Here we outline what government organizations, NGOs, and businesses can learn from the incident, especially if they rely on legacy system...

Technology Management Crisis Management Digital

By Öykü Işık

in I by IMD

30 September 2024

Four effective ways for a board to steer its way through a crisis

By Axel P. Lehmann
in I by IMD

Summary

In times of difficulty, knowing when to get involved and learning to master your emotions are essential skills to prevent making a bad situation worse.

Contact

Research Information & Knowledge Hub for additional information on IMD publications

Related topics

Board

Corporate Governance

Crisis Management

Leadership

Browse all topics

Nature's ROI: Five key enablers for building a nature-positive business strategy

By Julia Katharina Binder Adrian Dellecker and Aurélie V. Stamm
IMD Center for Sustainable and Inclusive Business Report, October 2024

Summary

Available Languages English

Contact

Research Information & Knowledge Hub for additional information on IMD publications

Related topics

Sustainability

Strategy

Browse all topics

A process study of evolving paradoxes and cross-sector goals: A partnership to accelerate global sustainability

By Amanda Williams John N. Parker Steve Kennedy and Gail Whiteman
in Journal of Management 30 September 2024, ePub before print, https://doi.org/10.1177/01492063241278803

Summary

Contact

Research Information & Knowledge Hub for additional information on IMD publications

Related topics

Sustainability

Browse all topics

British Library Cyber Attack - 10 Lessons - Cyber Security

By Öykü Işık
in I by IMD 30 September 2024

Summary

Contact

Research Information & Knowledge Hub for additional information on IMD publications

Related topics