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Case Study
Not so black and white: Grupo Inca’s black alpaca dilemma (B)

Picking up where Case A ends, Case B reveals that Grupo Inca decided to innovate internally and develop a new fabric from the rare black alpaca fiber. After nearly three years of effort, the Inoue brothers’ dream of creating a luxury collection from undyed black alpaca fiber became a reality. The collaboration between the Inoue brothers, Incalpa…

Social Innovation Business Ethics Sustainability
2024 EFMD Case Writing Competition Award – Responsible Business Category
By Vanina Farber, Carolina Duran Silva, Baris Silahcioglu, Hugo ten Zijthoff and Shih-Han Huang
Case reference: IMD-7-2610, © 2024
Not so black and white: Grupo Inca’s black alpaca dilemma (B)
By Vanina Farber Carolina Duran Silva Baris Silahcioglu Hugo ten Zijthoff and Shih-Han Huang
Case reference: IMD-7-2610 ©2024
Summary
Picking up where Case A ends, Case B reveals that Grupo Inca decided to innovate internally and develop a new fabric from the rare black alpaca fiber. After nearly three years of effort, the Inoue brothers’ dream of creating a luxury collection from undyed black alpaca fiber became a reality. The collaboration between the Inoue brothers, Incalpa…
2024 EFMD Case Writing Competition Award – Responsible Business Category
Reference IMD-7-2610
Copyright ©2024
Copyright owner IMD Copyright
Organization Grupo Inca
Industry Manufacturing, Textile
Available Languages English
Contact

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Case Study
Not so black and white: Grupo Inca’s black alpaca dilemma (A)

Grupo Inca, a conglomerate that owned Peru’s leading textile business with a long history of working with alpaca fleece, was at a crossroads regarding the conservation and commercialization of black alpaca fiber. Historically, black alpacas were as common as their lighter-colored counterparts, but market preferences drove them to near extinction…

Social Innovation Business Ethics Sustainability
2024 EFMD Case Writing Competition Award – Responsible Business Category; The Case Centre Awards and Competitions Winner 2025 – Outstanding Compact Case
By Vanina Farber, Carolina Duran Silva, Baris Silahcioglu, Hugo ten Zijthoff and Shih-Han Huang
Case reference: IMD-7-2609, © 2024
Not so black and white: Grupo Inca’s black alpaca dilemma (A)
By Vanina Farber Carolina Duran Silva Baris Silahcioglu Hugo ten Zijthoff and Shih-Han Huang
Case reference: IMD-7-2609 ©2024
Summary
Grupo Inca, a conglomerate that owned Peru’s leading textile business with a long history of working with alpaca fleece, was at a crossroads regarding the conservation and commercialization of black alpaca fiber. Historically, black alpacas were as common as their lighter-colored counterparts, but market preferences drove them to near extinction…
2024 EFMD Case Writing Competition Award – Responsible Business Category; The Case Centre Awards and Competitions Winner 2025 – Outstanding Compact Case
Reference IMD-7-2609
Copyright ©2024
Copyright owner IMD Copyright
Organization Grupo Inca
Industry Manufacturing, Textile
Available Languages English
Contact

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Case Study
Moon Creative Lab: Mitsui’s venture studio

This case follows the steps taken by Kaichi Yokoyama, Moon Creative Lab’s CEO, to establish the entity as a pioneering venture studio and entrepreneurial talent development entity within the Mitsui Group. As a corporate venture, the story began in 2018 when Kaichi embarked on a mission to reshape Mitsui’s deeply entrenched traditions and pursue …

Entrepreneurship Venture Capital
2024 EFMD Case Writing Competition Award – Continuous Improvement: The Journey to Excellence Category
By Benoit F. Leleux, Jim Pulcrano, Adam Hansson Tönning, Alexandra Loboda, Anette Papuga and Daisuke Shinohara
Case reference: IMD-7-2544, © 2024
Moon Creative Lab: Mitsui’s venture studio
By Benoit F. Leleux Jim Pulcrano Adam Hansson Tönning Alexandra Loboda Anette Papuga and Daisuke Shinohara
Case reference: IMD-7-2544 ©2024
Summary
This case follows the steps taken by Kaichi Yokoyama, Moon Creative Lab’s CEO, to establish the entity as a pioneering venture studio and entrepreneurial talent development entity within the Mitsui Group. As a corporate venture, the story began in 2018 when Kaichi embarked on a mission to reshape Mitsui’s deeply entrenched traditions and pursue …
2024 EFMD Case Writing Competition Award – Continuous Improvement: The Journey to Excellence Category
Reference IMD-7-2544
Copyright ©2024
Copyright owner IMD Copyright
Organization Moon Creative Lab, Mitsui Group
Industry Finance and Insurance, Venture Capital
Available Languages English
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Case Study
AMAG: Creating its own future in a disrupted automotive industry

AMAG is Switzerland’s premier automotive retail and service company, holding exclusive rights to import Volkswagen Group car brands such as Audi, Volkswagen, Skoda, Cupra and Seat. In 2022 AMAG had 7,300 employees and a revenue of CHF 4.4 billion. The electrification of the automotive industry and the introduction of the agency model by the Volk…

Strategy Business Transformation
The Case Centre Awards and Competitions Winner 2025 – Outstanding Case Writer; 2024 John Molson MBA International Case Writing Competition – 2nd prize
By Stefan Michel, Daniel Gerber, Vikas Munjal, David Rivière, Stephan Thalmann and Esther Lind
Case reference: IMD-7-2498, © 2023
AMAG: Creating its own future in a disrupted automotive industry
By Stefan Michel Daniel Gerber Vikas Munjal David Rivière Stephan Thalmann and Esther Lind
Case reference: IMD-7-2498 ©2023
Summary
AMAG is Switzerland’s premier automotive retail and service company, holding exclusive rights to import Volkswagen Group car brands such as Audi, Volkswagen, Skoda, Cupra and Seat. In 2022 AMAG had 7,300 employees and a revenue of CHF 4.4 billion. The electrification of the automotive industry and the introduction of the agency model by the Volk…
The Case Centre Awards and Competitions Winner 2025 – Outstanding Case Writer; 2024 John Molson MBA International Case Writing Competition – 2nd prize
Reference IMD-7-2498
Copyright ©2023
Copyright owner IMD Copyright
Organization AMAG Group
Industry Automotive
Available Languages English
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Case Study
Nespresso: Strategy reset for growth: The youth market

Nespresso, the global leading brand in portioned coffee, is facing an existential threat. The company’s current market base, which consists primarily of aging consumers, is likely to decline in the medium to long term. To compensate for the certain shortfall, the company needs to attract young coffee drinkers among Millennials and Generation Z, …

Marketing Strategy Sustainability
The Case Centre Awards and Competitions Winner 2025 – Overall Award
By Kamran Kashani and Goutam Challagalla
Case reference: IMD-7-2479, © 2023
Nespresso: Strategy reset for growth: The youth market
By Kamran Kashani and Goutam Challagalla
Case reference: IMD-7-2479 ©2023
Summary
Nespresso, the global leading brand in portioned coffee, is facing an existential threat. The company’s current market base, which consists primarily of aging consumers, is likely to decline in the medium to long term. To compensate for the certain shortfall, the company needs to attract young coffee drinkers among Millennials and Generation Z, …
The Case Centre Awards and Competitions Winner 2025 – Overall Award
Reference IMD-7-2479
Copyright ©2023
Copyright owner IMD Copyright
Organization Nespresso
Industry Consumer Goods, Coffee
Available Languages English
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Case Study
Future-proofing HEINEKEN: The EverGreen strategy

Dolf van den Brink, CEO of HEINEKEN, left the company’s global headquarters in Amsterdam for a company retreat. Over the next three days, the entire executive team would gather to discuss the company’s future. The preliminary results for 2022, presented during the recent two-day Capital Markets Event, were positive, and the company’s progress on…

Digital Disruption Sustainability Global Business Leadership Strategy
The Case Centre Awards and Competitions 2025 – Strategy and General Management Category; 2023 EFMD Case Writing Competition Award – Continuous Improvement: The Journey to Excellence Category
Best-selling Case Study
By Niccolò Pisani and Inès Augier
Case reference: IMD-7-2423, © 2023
Future-proofing HEINEKEN: The EverGreen strategy
By Niccolò Pisani and Inès Augier
Case reference: IMD-7-2423 ©2023
Summary
Dolf van den Brink, CEO of HEINEKEN, left the company’s global headquarters in Amsterdam for a company retreat. Over the next three days, the entire executive team would gather to discuss the company’s future. The preliminary results for 2022, presented during the recent two-day Capital Markets Event, were positive, and the company’s progress on…
The Case Centre Awards and Competitions 2025 – Strategy and General Management Category; 2023 EFMD Case Writing Competition Award – Continuous Improvement: The Journey to Excellence Category
Best-selling Case Study
Reference IMD-7-2423
Copyright ©2023
Copyright owner IMD Copyright
Organization HEINEKEN
Industry Consumer Goods, Beer
Available Languages English
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Academic publications
More academic publications
Article
Optimizing omnichannel assortments and inventory provisions under the multichannel attraction model

Assortment optimization presents a complex challenge for retailers, as it depends on numerous decision factors. Changes in assortment can result in demand redistribution with multi-layered consequences. This complexity is even more pronounced for omnichannel retailers, which have to manage assortments across multiple sales channels. Choice model…

General Management
By Andrey Vasilyev, Sebastian Maier and Ralf W. Seifert
in European Journal of Operational Research
August 2025, vol. 324, no. 3, pp. 799-813, https://doi.org/10.1016/j.ejor.2025.01.035
Optimizing omnichannel assortments and inventory provisions under the multichannel attraction model
By Andrey Vasilyev Sebastian Maier and Ralf W. Seifert
in European Journal of Operational Research August 2025, vol. 324, no. 3, pp. 799-813, https://doi.org/10.1016/j.ejor.2025.01.035
Summary
Assortment optimization presents a complex challenge for retailers, as it depends on numerous decision factors. Changes in assortment can result in demand redistribution with multi-layered consequences. This complexity is even more pronounced for omnichannel retailers, which have to manage assortments across multiple sales channels. Choice model…
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Article
Seminal contributions and future directions in international business political behavior and nonmarket strategy: A tribute to Jean Boddewyn

Purpose Jean Boddewyn’s (1929–2022) work in international business political behavior launched a stream of research at the intersection of international business (IB) and strategic management that is now referred to as international nonmarket strategy (INMS). This article aims to pay tribute to Boddewyn’s scholarly legacy by providing an overvi…

Global Business Geopolitics
By Maria Andrea De Villa, Jonathan P. Doh, Izzet Sidki Darendeli, Marleen Dieleman, Joao Albino-Pimentel and Robert Grosse
in Multinational Business Review
6 May 2025, ePub before print, https://doi.org/10.1108/MBR-10-2024-0201
Seminal contributions and future directions in international business political behavior and nonmarket strategy: A tribute to Jean Boddewyn
By Maria Andrea De Villa Jonathan P. Doh Izzet Sidki Darendeli Marleen Dieleman Joao Albino-Pimentel and Robert Grosse
in Multinational Business Review 6 May 2025, ePub before print, https://doi.org/10.1108/MBR-10-2024-0201
Summary
Purpose Jean Boddewyn’s (1929–2022) work in international business political behavior launched a stream of research at the intersection of international business (IB) and strategic management that is now referred to as international nonmarket strategy (INMS). This article aims to pay tribute to Boddewyn’s scholarly legacy by providing an overvi…
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Article
Coordination, sensemaking, and idea work: How founding teams pivot their venture ideas

This study offers novel insights into how team structure and flexibility affect pivoting. It details how founding team coordination practices shape individual and collective sensemaking of feedback and efforts to improve a venture idea. Following seven founding teams, we identified how teams with overlapping responsibilities enjoyed the flexibil…

Team Dynamics Purpose
By Eva Weissenböck, Nicola Breugst and Anna Brattström
in Journal of Business Venturing
March 2025, vol. 40, no. 2, 106472, https://doi.org/10.1016/j.jbusvent.2024.106472
Coordination, sensemaking, and idea work: How founding teams pivot their venture ideas
By Eva Weissenböck Nicola Breugst and Anna Brattström
in Journal of Business Venturing March 2025, vol. 40, no. 2, 106472, https://doi.org/10.1016/j.jbusvent.2024.106472
Summary
This study offers novel insights into how team structure and flexibility affect pivoting. It details how founding team coordination practices shape individual and collective sensemaking of feedback and efforts to improve a venture idea. Following seven founding teams, we identified how teams with overlapping responsibilities enjoyed the flexibil…
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Article
Linking biases and paradoxes in the family entrepreneurship context: An integrative framework for future research

Biases and paradoxes are inherently context-dependent phenomena, as they are influenced by various contextual factors that can either magnify or diminish their prominence. In the realm of family entrepreneurship, these contextual intricacies are particularly pronounced due to the confluence of family life, family values, and family and business …

Family Business
By Minas N. Kastanakis, Katerina Kampouri, Christian Linder, Michael Christofi and Alfredo De Massis
in Small Business Economics
March 2025, vol. 64, pp. 935–956, https://doi.org/10.1007/s11187-024-00931-1
Linking biases and paradoxes in the family entrepreneurship context: An integrative framework for future research
By Minas N. Kastanakis Katerina Kampouri Christian Linder Michael Christofi and Alfredo De Massis
in Small Business Economics March 2025, vol. 64, pp. 935–956, https://doi.org/10.1007/s11187-024-00931-1
Summary
Biases and paradoxes are inherently context-dependent phenomena, as they are influenced by various contextual factors that can either magnify or diminish their prominence. In the realm of family entrepreneurship, these contextual intricacies are particularly pronounced due to the confluence of family life, family values, and family and business …
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Article
The localness effect of family firm branding on consumer perceptions and purchase intention: An experimental approach

Consumer preferences are changing, wherein brands with a pronounced local identity are garnering increased favorability. While family firms often embody this concept, there is limited consumer-focused research on its role in family firm management and branding. Drawing from consumer inference theory, we propose that consumers use a firm’s family…

Family Business Branding
By Philipp Jaufenthaler, Andreas Kallmuenzer, Sascha Kraus and Alfredo De Massis
in Journal of Small Business Management
March 2025, vol. 63, no. 2, pp. 590-619, https://doi.org/10.1080/00472778.2024.2326581
The localness effect of family firm branding on consumer perceptions and purchase intention: An experimental approach
By Philipp Jaufenthaler Andreas Kallmuenzer Sascha Kraus and Alfredo De Massis
in Journal of Small Business Management March 2025, vol. 63, no. 2, pp. 590-619, https://doi.org/10.1080/00472778.2024.2326581
Summary
Consumer preferences are changing, wherein brands with a pronounced local identity are garnering increased favorability. While family firms often embody this concept, there is limited consumer-focused research on its role in family firm management and branding. Drawing from consumer inference theory, we propose that consumers use a firm’s family…
Contact

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Article
Technical change, jobs, and wages in the global economy

This paper presents a compact and intuitive framework that consolidates, simplifies, and extends results on the links between technology, trade, and labour market outcomes. It makes three main contributions. First, it presents closed-form solutions for the impacts of different types of technical change (TC) on jobs (the sectoral allocation of em…

Economics Global Business
By Richard Baldwin, Jan I. Haaland and Anthony J. Venables
in Journal of International Economics
23 February 2025, ePub before print, 104065, https://doi.org/10.1016/j.jinteco.2025.104065
Technical change, jobs, and wages in the global economy
By Richard Baldwin Jan I. Haaland and Anthony J. Venables
in Journal of International Economics 23 February 2025, ePub before print, 104065, https://doi.org/10.1016/j.jinteco.2025.104065
Summary
This paper presents a compact and intuitive framework that consolidates, simplifies, and extends results on the links between technology, trade, and labour market outcomes. It makes three main contributions. First, it presents closed-form solutions for the impacts of different types of technical change (TC) on jobs (the sectoral allocation of em…
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Case studies
More case studies
Case Study
Aluminium Cyclo Enterprises Malaysia: How to manage a supply chain disruption?

In 2024, the management of Aluminium Cyclo Enterprises (ACE), was concerned that the European Union (EU) export rules for ferrous and non-ferrous scrap were becoming more restrictive. Not just the EU, but close to 43 countries had restricted the export of ferrous scrap. The overall secondary aluminum industry in Malaysia was very dependent on im…

Marketing
By Dominique Turpin, Anamaya Narain Singh, Cyril Darlong Diengdoh and Sandeep Puri
Case reference: IMD-2665, © 2025
Aluminium Cyclo Enterprises Malaysia: How to manage a supply chain disruption?
By Dominique Turpin Anamaya Narain Singh Cyril Darlong Diengdoh and Sandeep Puri
Case reference: IMD-2665 ©2025
Summary
In 2024, the management of Aluminium Cyclo Enterprises (ACE), was concerned that the European Union (EU) export rules for ferrous and non-ferrous scrap were becoming more restrictive. Not just the EU, but close to 43 countries had restricted the export of ferrous scrap. The overall secondary aluminum industry in Malaysia was very dependent on im…
Reference IMD-2665
Copyright ©2025
Copyright owner IMD Copyright
Industry Manufacturing, Metal Products
Available Languages English
Contact

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Case Study
Co-CEOs at Handtmann: Can the family business be led in tandem? (B)

The Handtmann case examines the co-CEO leadership model in the context of family business. Based on interviews with three key executives – the co-CEOs and the President of the Advisory Board – the case focuses on how Handtmann handled the leadership transition to the next generation. In Case B of “Co-CEOs at Handtmann: Can the Family Business be…

Family Business Corporate Governance Leadership
By Peter Vogel and Anouk Lavoie Orlick
Case reference: IMD-2656, © 2025
Co-CEOs at Handtmann: Can the family business be led in tandem? (B)
By Peter Vogel and Anouk Lavoie Orlick
Case reference: IMD-2656 ©2025
Summary
The Handtmann case examines the co-CEO leadership model in the context of family business. Based on interviews with three key executives – the co-CEOs and the President of the Advisory Board – the case focuses on how Handtmann handled the leadership transition to the next generation. In Case B of “Co-CEOs at Handtmann: Can the Family Business be…
Reference IMD-2656
Copyright ©2025
Copyright owner IMD Copyright
Organization Handtmann Group
Industry Construction and Engineering, Industrial Engineering;Manufacturing, Machinery
Available Languages English
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Case Study
Your company (and your life) in the hands of an AI agent?

The case study introduces an original way of exploring the many questions and concerns around AI adoption in business. Based on a true story, it discusses the dilemma of AI implementation through Joe, the CIO of ParcelFlow. Joe is getting ready to present his AI strategy to the company’s executive committee. Joe is also diabetic and on the morni…

Artificial Intelligence Digital Strategy
By José Parra Moyano and Alix Rey
Case reference: IMD-2666, © 2025
Your company (and your life) in the hands of an AI agent?
By José Parra Moyano and Alix Rey
Case reference: IMD-2666 ©2025
Summary
The case study introduces an original way of exploring the many questions and concerns around AI adoption in business. Based on a true story, it discusses the dilemma of AI implementation through Joe, the CIO of ParcelFlow. Joe is getting ready to present his AI strategy to the company’s executive committee. Joe is also diabetic and on the morni…
Reference IMD-2666
Copyright ©2025
Copyright owner IMD Copyright
Industry Healthcare, Medical Device;Healthcare, Pharmaceuticals
Available Languages English
Contact

Research Information & Knowledge Hub for additional information on IMD publications

Case Study
Co-CEOs at Handtmann: Can the family business be led in tandem? (A)

The Handtmann case examines the co-CEO leadership model in the context of family business. Based on interviews with three key executives – the co-CEOs and the president of the advisory board – the case focuses on how Handtmann handled the leadership transition to the next generation. Starting with a history of the five generations at the head o…

Family Business Corporate Governance Leadership
By Peter Vogel and Anouk Lavoie Orlick
Case reference: IMD-2655, © 2025
Co-CEOs at Handtmann: Can the family business be led in tandem? (A)
By Peter Vogel and Anouk Lavoie Orlick
Case reference: IMD-2655 ©2025
Summary
The Handtmann case examines the co-CEO leadership model in the context of family business. Based on interviews with three key executives – the co-CEOs and the president of the advisory board – the case focuses on how Handtmann handled the leadership transition to the next generation. Starting with a history of the five generations at the head o…
Reference IMD-2655
Copyright ©2025
Copyright owner IMD Copyright
Organization Handtmann Group
Industry Construction and Engineering, Industrial Engineering;Manufacturing, Machinery
Available Languages English
Contact

Research Information & Knowledge Hub for additional information on IMD publications

Case Study
AstraPay in Indonesia: Playing the digital payments platform vs. ecosystem game

This case study explores AstraPay’s journey to become a significant player, despite its latecomer status, in Indonesia’s burgeoning digital payments landscape. Launched in 2018, AstraPay had grown to serve over one million customers, but it faced intense competition from tech-first digital super-apps like GoTo and OVO. Led by Rina Apriana, who b…

Digital General Management Strategy
By Marleen Dieleman, Aarthi Thyagarajan, Pranesh Mahadeo, Maxence Nobels and Guillaume Clement
Case reference: IMD-2650, © 2025
AstraPay in Indonesia: Playing the digital payments platform vs. ecosystem game
By Marleen Dieleman Aarthi Thyagarajan Pranesh Mahadeo Maxence Nobels and Guillaume Clement
Case reference: IMD-2650 ©2025
Summary
This case study explores AstraPay’s journey to become a significant player, despite its latecomer status, in Indonesia’s burgeoning digital payments landscape. Launched in 2018, AstraPay had grown to serve over one million customers, but it faced intense competition from tech-first digital super-apps like GoTo and OVO. Led by Rina Apriana, who b…
Reference IMD-2650
Copyright ©2025
Copyright owner IMD Copyright
Organization AstraPay
Industry Finance and Insurance, Financial Services
Available Languages English
Contact

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Case Study
TBC Group: Future proofing a history of success

The case explores TBC Bank Group’s remarkable journey from a small Georgian bank to a regional leader in digital financial services across Central Asia. Founded in 1992 with just US$500 in initial capital, TBC evolved into Georgia’s largest financial institution and pioneered into digital banking. The case highlights TBC’s strategic expansion in…

Strategy Digital Growth
By Goutam Challagalla, Francis D. Kim and Philip Charles Zerrillo
Case reference: IMD-2651, © 2025
TBC Group: Future proofing a history of success
By Goutam Challagalla Francis D. Kim and Philip Charles Zerrillo
Case reference: IMD-2651 ©2025
Summary
The case explores TBC Bank Group’s remarkable journey from a small Georgian bank to a regional leader in digital financial services across Central Asia. Founded in 1992 with just US$500 in initial capital, TBC evolved into Georgia’s largest financial institution and pioneered into digital banking. The case highlights TBC’s strategic expansion in…
Reference IMD-2651
Copyright ©2025
Copyright owner IMD Copyright
Organization TBC Bank Group
Industry Finance and Insurance, Banking
Available Languages English
Contact

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Knowledge Hub – I by IMD
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Article
Are you using AI for a sustainable future?

As AI continues to reshape industries, businesses must navigate the balance between automation and human contribution. Take this short quiz to test your knowledge of its potential uses and check out our tips on collaborating for a sustainable future.

By José Parra Moyano
in I by IMD
Are you using AI for a sustainable future?
By José Parra Moyano
in I by IMD
Summary
As AI continues to reshape industries, businesses must navigate the balance between automation and human contribution. Take this short quiz to test your knowledge of its potential uses and check out our tips on collaborating for a sustainable future.
Contact

Research Information & Knowledge Hub for additional information on IMD publications

Article
Causal AI – Improved Decision Making

Many firms adopt AI blindly. Using causal AI removes the guesswork by revealing what truly drives outcomes—not just correlations, but real causes.

Artificial Intelligence
By Quentin Gallea, Martin Huber and Konstantinos Apostolatos
in I by IMD
Causal AI – Improved Decision Making
By Quentin Gallea Martin Huber and Konstantinos Apostolatos
in I by IMD
Summary
Many firms adopt AI blindly. Using causal AI removes the guesswork by revealing what truly drives outcomes—not just correlations, but real causes.
Contact

Research Information & Knowledge Hub for additional information on IMD publications

Article
High-stakes negotiations – Power Dynamics – Anna Cajot

Former FBI agent Joe Navarro explains how to leverage non-verbal cues, manage power dynamics, and build trust to overcome deadlocks in negotiations.

Negotiation
By Anna Cajot
in I by IMD
High-stakes negotiations – Power Dynamics – Anna Cajot
By Anna Cajot
in I by IMD
Summary
Former FBI agent Joe Navarro explains how to leverage non-verbal cues, manage power dynamics, and build trust to overcome deadlocks in negotiations.
Contact

Research Information & Knowledge Hub for additional information on IMD publications

Article
Control yourself! 4 practical steps to master your emotions and become a better leader

We are all at the mercy of ingrained behaviors. Answer the question below to identify how you respond emotionally, then check out the practical steps to help overcome your emotions. We are all at the mercy of ingrained behaviors. Answer the question below to identify how you respond emotionally, then check out the practical steps to help overcom…

By Shlomo Ben-Hur
in I by IMD
Control yourself! 4 practical steps to master your emotions and become a better leader
By Shlomo Ben-Hur
in I by IMD
Summary
We are all at the mercy of ingrained behaviors. Answer the question below to identify how you respond emotionally, then check out the practical steps to help overcome your emotions. We are all at the mercy of ingrained behaviors. Answer the question below to identify how you respond emotionally, then check out the practical steps to help overcom…
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Article
Communication: let’s be clear, we should cut out the clichés

Management speak leads to uninspired and disengaged teams. Here’s how to sharpen your language skills to become a more effective leader.

Communication Leadership
By Peter J. Meyers
in I by IMD
Communication: let’s be clear, we should cut out the clichés
By Peter J. Meyers
in I by IMD
Summary
Management speak leads to uninspired and disengaged teams. Here’s how to sharpen your language skills to become a more effective leader.
Contact

Research Information & Knowledge Hub for additional information on IMD publications

Article
Beyond Survival – Business Leadership – Entrepreneurial Lesssons

Beyond survival: Necessity entrepreneurs show how resilience and creativity in tough times can guide business leaders through today’s uncertain global economy.

Entrepreneurship Leadership Start-up
By Sophie Bacq
in I by IMD
Beyond Survival – Business Leadership – Entrepreneurial Lesssons
By Sophie Bacq
in I by IMD
Summary
Beyond survival: Necessity entrepreneurs show how resilience and creativity in tough times can guide business leaders through today’s uncertain global economy.
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Research Information & Knowledge Hub for additional information on IMD publications

Insights for practitioners
See more
Article
Are you using AI for a sustainable future?

As AI continues to reshape industries, businesses must navigate the balance between automation and human contribution. Take this short quiz to test your knowledge of its potential uses and check out our tips on collaborating for a sustainable future.

By José Parra Moyano
in I by IMD
Are you using AI for a sustainable future?
By José Parra Moyano
in I by IMD
Summary
As AI continues to reshape industries, businesses must navigate the balance between automation and human contribution. Take this short quiz to test your knowledge of its potential uses and check out our tips on collaborating for a sustainable future.
Contact

Research Information & Knowledge Hub for additional information on IMD publications

Article
Causal AI – Improved Decision Making

Many firms adopt AI blindly. Using causal AI removes the guesswork by revealing what truly drives outcomes—not just correlations, but real causes.

Artificial Intelligence
By Quentin Gallea, Martin Huber and Konstantinos Apostolatos
in I by IMD
Causal AI – Improved Decision Making
By Quentin Gallea Martin Huber and Konstantinos Apostolatos
in I by IMD
Summary
Many firms adopt AI blindly. Using causal AI removes the guesswork by revealing what truly drives outcomes—not just correlations, but real causes.
Contact

Research Information & Knowledge Hub for additional information on IMD publications

Article
High-stakes negotiations – Power Dynamics – Anna Cajot

Former FBI agent Joe Navarro explains how to leverage non-verbal cues, manage power dynamics, and build trust to overcome deadlocks in negotiations.

Negotiation
By Anna Cajot
in I by IMD
High-stakes negotiations – Power Dynamics – Anna Cajot
By Anna Cajot
in I by IMD
Summary
Former FBI agent Joe Navarro explains how to leverage non-verbal cues, manage power dynamics, and build trust to overcome deadlocks in negotiations.
Contact

Research Information & Knowledge Hub for additional information on IMD publications

Article
Control yourself! 4 practical steps to master your emotions and become a better leader

We are all at the mercy of ingrained behaviors. Answer the question below to identify how you respond emotionally, then check out the practical steps to help overcome your emotions. We are all at the mercy of ingrained behaviors. Answer the question below to identify how you respond emotionally, then check out the practical steps to help overcom…

By Shlomo Ben-Hur
in I by IMD
Control yourself! 4 practical steps to master your emotions and become a better leader
By Shlomo Ben-Hur
in I by IMD
Summary
We are all at the mercy of ingrained behaviors. Answer the question below to identify how you respond emotionally, then check out the practical steps to help overcome your emotions. We are all at the mercy of ingrained behaviors. Answer the question below to identify how you respond emotionally, then check out the practical steps to help overcom…
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Article
Communication: let’s be clear, we should cut out the clichés

Management speak leads to uninspired and disengaged teams. Here’s how to sharpen your language skills to become a more effective leader.

Communication Leadership
By Peter J. Meyers
in I by IMD
Communication: let’s be clear, we should cut out the clichés
By Peter J. Meyers
in I by IMD
Summary
Management speak leads to uninspired and disengaged teams. Here’s how to sharpen your language skills to become a more effective leader.
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Article
Beyond Survival – Business Leadership – Entrepreneurial Lesssons

Beyond survival: Necessity entrepreneurs show how resilience and creativity in tough times can guide business leaders through today’s uncertain global economy.

Entrepreneurship Leadership Start-up
By Sophie Bacq
in I by IMD
Beyond Survival – Business Leadership – Entrepreneurial Lesssons
By Sophie Bacq
in I by IMD
Summary
Beyond survival: Necessity entrepreneurs show how resilience and creativity in tough times can guide business leaders through today’s uncertain global economy.
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Book
GAIN: Demystifying GenAI for office and home

Understand how GenAI is different from other tech innovations and what you can do to harness its power. This book argues that GenAI represents a genuine paradigm shift in technological innovation. The authors, the hosts of the popular podcast ‘Mike & Amit Talk Tech’, combine academic rigor with practical business insights, incorporating perspect…

Technology Management Artificial Intelligence Innovation
By Michael R. Wade and Amit M. Joshi
Published by Independently published, © 2025
GAIN: Demystifying GenAI for office and home
By Michael R. Wade and Amit M. Joshi
Published by Independently published ©2025
Summary
Understand how GenAI is different from other tech innovations and what you can do to harness its power. This book argues that GenAI represents a genuine paradigm shift in technological innovation. The authors, the hosts of the popular podcast ‘Mike & Amit Talk Tech’, combine academic rigor with practical business insights, incorporating perspect…
Copyright ©2025
Copyright owner External Copyright
Available Languages English
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Book
Leading the sustainable business transformation: A playbook from IMD

Based on extensive research conducted in the past several years at the International Institute for Management Development in Switzerland (IMD), Leading the Sustainable Business Transformation: A Playbook from IMD helps readers understand why sustainability matters, what it involves, how it fits with corporate strategy and how to implement it acc…

Business Transformation Sustainability Organizational Design
Edited by Julia Katharina Binder and Knut Bjarne Haanaes
Published by Wiley, © 2025
Leading the sustainable business transformation: A playbook from IMD
By Julia Katharina Binder and Knut Bjarne Haanaes
Published by Wiley ©2025
Summary
Based on extensive research conducted in the past several years at the International Institute for Management Development in Switzerland (IMD), Leading the Sustainable Business Transformation: A Playbook from IMD helps readers understand why sustainability matters, what it involves, how it fits with corporate strategy and how to implement it acc…
Copyright ©2025
Copyright owner External Copyright
Available Languages English
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Book
Care, dare, share: The secure base coach

In response to the increasing demands of today’s fast-paced, adverse environments, Care, Dare, Share: The Secure Base Coach was developed to help individuals, teams, and organizations thrive. This guide focuses on a transformative approach to coaching that emphasizes resilience, creativity, and adaptive thinking. The playbook provides practical …

Coaching Talent Management Organizational Learning
Entered into THE BUSINESS BOOK AWARDS 2025 in partnership with Pathway Group
By Susan Goldsworthy
Published by International Institute for Management Development, © 2024
Care, dare, share: The secure base coach
By Susan Goldsworthy
Published by International Institute for Management Development ©2024
Summary
In response to the increasing demands of today’s fast-paced, adverse environments, Care, Dare, Share: The Secure Base Coach was developed to help individuals, teams, and organizations thrive. This guide focuses on a transformative approach to coaching that emphasizes resilience, creativity, and adaptive thinking. The playbook provides practical …
Entered into THE BUSINESS BOOK AWARDS 2025 in partnership with Pathway Group
Copyright ©2024
Copyright owner IMD Copyright
Available Languages English
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Book
The family business book

Families are the most prevalent type of business owners in any global economy. But succeeding across generations is tricky, and only a few continue to prosper across generations. The Family Business Book is your comprehensive guide to building a strategy for your entrepreneurial family to prosper now and thrive across generations into the future…

Family Business Global Business Entrepreneurship
Entered into THE BUSINESS BOOK AWARDS 2025 in partnership with Pathway Group
By Alfredo De Massis and Emanuela Rondi
Published by Pearson Education, © 2024
The family business book
By Alfredo De Massis and Emanuela Rondi
Published by Pearson Education ©2024
Summary
Families are the most prevalent type of business owners in any global economy. But succeeding across generations is tricky, and only a few continue to prosper across generations. The Family Business Book is your comprehensive guide to building a strategy for your entrepreneurial family to prosper now and thrive across generations into the future…
Entered into THE BUSINESS BOOK AWARDS 2025 in partnership with Pathway Group
Copyright ©2024
Copyright owner External Copyright
Available Languages English
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Book
IMD World Competitiveness Yearbook: 2024

The IMD World Competitiveness Ranking (WCR) is a renowned tool for assessing the competitiveness of economies worldwide. This year, IMD’s World Competitiveness Center (WCC) has expanded its scope to include Ghana, Nigeria, and Puerto Rico. The incorporation of the former two is part of a deliberate strategy to incorporate more African economies …

Competitiveness Economics Data Analytics
By Arturo Bris, Christos Cabolis, José Caballero, Fabian Grimm, William Milner, Chinar Sharma and Alice Tozer
Published by International Institute for Management Development, © 2024
IMD World Competitiveness Yearbook: 2024
By Arturo Bris Christos Cabolis José Caballero Fabian Grimm William Milner Chinar Sharma and Alice Tozer
Published by International Institute for Management Development ©2024
Summary
The IMD World Competitiveness Ranking (WCR) is a renowned tool for assessing the competitiveness of economies worldwide. This year, IMD’s World Competitiveness Center (WCC) has expanded its scope to include Ghana, Nigeria, and Puerto Rico. The incorporation of the former two is part of a deliberate strategy to incorporate more African economies …
Copyright ©2024
Copyright owner IMD Copyright
Available Languages English
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Book
The circular business revolution: A practical framework for sustainable business models

This practical book will help you transform your business from a linear “take-make-waste” approach into one that is sustainable, circular, but also profitable, resilient, and competitive.

Sustainability Organizational Design
By Julia Katharina Binder and Manuel Braun
Published by Pearson, © 2024
The circular business revolution: A practical framework for sustainable business models
By Julia Katharina Binder and Manuel Braun
Published by Pearson ©2024
Summary
This practical book will help you transform your business from a linear “take-make-waste” approach into one that is sustainable, circular, but also profitable, resilient, and competitive.
Copyright ©2024
Copyright owner External Copyright
Available Languages English
Contact

Research Information & Knowledge Hub for additional information on IMD publications