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Awards & Honors
Case Study
National Payments Corporation of India: Cutting-edge Fintech ecosystem innovation in India

In recent years, India had experienced a digital revolution, emerging as a forerunner in cashless payments and, in the process, dramatically raising the level of financial inclusion in the country. The National Payments Corporation of India (NPCI), established in 2008 with the mandate to improve national payment systems, became a global gold sta…

Finance Economics
2023-2024 Ivey Publishing Best Seller Award (11th among 25 expert cases)
By Marleen Dieleman, Ishtiaq Pasha Mahmood and Sadat Reza
© 2024
National Payments Corporation of India: Cutting-edge Fintech ecosystem innovation in India
By Marleen Dieleman Ishtiaq Pasha Mahmood and Sadat Reza
©2024
Summary
In recent years, India had experienced a digital revolution, emerging as a forerunner in cashless payments and, in the process, dramatically raising the level of financial inclusion in the country. The National Payments Corporation of India (NPCI), established in 2008 with the mandate to improve national payment systems, became a global gold sta…
2023-2024 Ivey Publishing Best Seller Award (11th among 25 expert cases)
Copyright ©2024
Copyright owner External Copyright
Organization National Payments Corporation of India
Industry Finance and Insurance, Financial Services
Available Languages English
Contact

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Report
Securitas AB & IMD: Organizational transformation to “help make your world a safer place”

Securitas’s group management team worked with IMD on a strategy journey that resulted in the articulation of the company’s new purpose and a fundamental business transformation supported by significant organizational development efforts across the company.

Organizational Learning Organizational Change Business Transformation Innovation
EFMD Excellence in Practice Awards 2024 Gold Award – Organizational Development Category
By Thomas W. Malnight and Ivy Buche
EFMD Excellence in Practice Case, May 2024
Securitas AB & IMD: Organizational transformation to “help make your world a safer place”
By Thomas W. Malnight and Ivy Buche
EFMD Excellence in Practice Case, May 2024
Summary
Securitas’s group management team worked with IMD on a strategy journey that resulted in the articulation of the company’s new purpose and a fundamental business transformation supported by significant organizational development efforts across the company.
EFMD Excellence in Practice Awards 2024 Gold Award – Organizational Development Category
Copyright ©2024
Copyright owner IMD Copyright
Available Languages English
Contact

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Professors honored by The Case Centre among the top 50 best-selling case authors (2022/2023)
Kamran Kashani
Kamran Kashani
Emeritus Professor
Peter Killing
Peter Killing
Emeritus Professor
Dominique Turpin
Dominique Turpin
Emeritus Professor
Stefan Michel
Stefan Michel
Professor
Report
Leadership upskilling at Bayer: IMD sprints for scale, speed and impact

To amplify the program’s reach, Bayer approached IMD about one of its existing online programs, hoping to deploy at scale the new, expected behaviors to its line managers across the globe as quickly as possible in an impactful way. IMD boldly recommended an innovative approach that explored alternative pedagogical methods beyond traditional e-le…

Organizational Learning Organizational Change Business Transformation Innovation
EFMD Excellence in Practice Awards 2024 Gold Award – Leadership Development Category
By Jennifer Jordan, Michael Yaziji, Paul Hunter, Nancy Lane and Drazen Raguz
EFMD Excellence in Practice Case, May 2024
Leadership upskilling at Bayer: IMD sprints for scale, speed and impact
By Jennifer Jordan Michael Yaziji Paul Hunter Nancy Lane and Drazen Raguz
EFMD Excellence in Practice Case, May 2024
Summary
To amplify the program’s reach, Bayer approached IMD about one of its existing online programs, hoping to deploy at scale the new, expected behaviors to its line managers across the globe as quickly as possible in an impactful way. IMD boldly recommended an innovative approach that explored alternative pedagogical methods beyond traditional e-le…
EFMD Excellence in Practice Awards 2024 Gold Award – Leadership Development Category
Copyright ©2024
Copyright owner IMD Copyright
Available Languages English
Contact

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Book
The first 90 days: Proven strategies for getting up to speed faster and smarter

Since its original release, The First 90 Days has become the bestselling globally acknowledged bible of leadership and career transitions. In this updated and expanded 10th anniversary edition, internationally known leadership transition expert Michael D. Watkins gives you the keys to successfully negotiating your next move-whether you’re onboar…

General Management Talent Management Leadership
Thinkers50 2024 Management Classics Booklist
By Michael D. Watkins
Published by Harvard Business Review Press, © 2013
The first 90 days: Proven strategies for getting up to speed faster and smarter
By Michael D. Watkins
Published by Harvard Business Review Press ©2013
Summary
Since its original release, The First 90 Days has become the bestselling globally acknowledged bible of leadership and career transitions. In this updated and expanded 10th anniversary edition, internationally known leadership transition expert Michael D. Watkins gives you the keys to successfully negotiating your next move-whether you’re onboar…
Thinkers50 2024 Management Classics Booklist
Copyright ©2013
Available Languages English
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Case Study
Future-proofing HEINEKEN: The EverGreen strategy

Dolf van den Brink, CEO of HEINEKEN, left the company’s global headquarters in Amsterdam for a company retreat. Over the next three days, the entire executive team would gather to discuss the company’s future. The preliminary results for 2022, presented during the recent two-day Capital Markets Event, were positive, and the company’s progress on…

Digital Disruption Sustainability Global Business Leadership Strategy
2023 EFMD Case Writing Competition Award in Category “Continuous Improvement: The Journey to Excellence”
Best-selling Case Study
By Niccolò Pisani and Inès Augier
Case reference: IMD-7-2423, © 2023
Future-proofing HEINEKEN: The EverGreen strategy
By Niccolò Pisani and Inès Augier
Case reference: IMD-7-2423 ©2023
Summary
Dolf van den Brink, CEO of HEINEKEN, left the company’s global headquarters in Amsterdam for a company retreat. Over the next three days, the entire executive team would gather to discuss the company’s future. The preliminary results for 2022, presented during the recent two-day Capital Markets Event, were positive, and the company’s progress on…
2023 EFMD Case Writing Competition Award in Category “Continuous Improvement: The Journey to Excellence”
Best-selling Case Study
Reference IMD-7-2423
Copyright ©2023
Copyright owner IMD Copyright
Organization HEINEKEN
Industry Consumer Goods, Beer
Available Languages English
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Case Study
SIBIUS: Battling cognitive disorders

Sept 2022. Corinne Avelines, SIBIUS’s CEO, had received the news that the results of the first large-scale test of the company’s first product had just been published. The test, conducted with children between 3 and 4 years old, validated their approach to early detection of autism. The technology was grounded in research showing that it was pos…

Entrepreneurship Disruption Strategy Sustainability
2024 John Molson MBA International Case Writing Competition – 3rd Prize
By Benoit F. Leleux, Giorgia Riba, Renee Pazdan, Manu K. Mathew and Arvind Hurboseea
Case reference: IMD-7-2447, © 2023
SIBIUS: Battling cognitive disorders
By Benoit F. Leleux Giorgia Riba Renee Pazdan Manu K. Mathew and Arvind Hurboseea
Case reference: IMD-7-2447 ©2023
Summary
Sept 2022. Corinne Avelines, SIBIUS’s CEO, had received the news that the results of the first large-scale test of the company’s first product had just been published. The test, conducted with children between 3 and 4 years old, validated their approach to early detection of autism. The technology was grounded in research showing that it was pos…
2024 John Molson MBA International Case Writing Competition – 3rd Prize
Reference IMD-7-2447
Copyright ©2023
Copyright owner IMD Copyright
Organization SIBIUS
Industry Healthcare
Available Languages English
Contact

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Case Study
Valeur Absolue: Values-based entrepreneurship

The case discusses the development of Valeur Absolue – the niche luxury perfume company – from its inception in 2012 through to 2022 and the leadership journey of its founder Bénédicte Foucart. In pursuit of her purpose to empower women and increase the positive energy in their lives, Bénédicte believed that she would be able to address women’s …

Entrepreneurship Strategy Leadership
2024 John Molson MBA International Case Writing Competition – 4th Prize
By Heather Cairns-Lee, Benoit F. Leleux, Anna Khrustaleva, Connie Anyika, Oksana Matyukha and Ramil Babayev
Case reference: IMD-7-2504, © 2023
Valeur Absolue: Values-based entrepreneurship
By Heather Cairns-Lee Benoit F. Leleux Anna Khrustaleva Connie Anyika Oksana Matyukha and Ramil Babayev
Case reference: IMD-7-2504 ©2023
Summary
The case discusses the development of Valeur Absolue – the niche luxury perfume company – from its inception in 2012 through to 2022 and the leadership journey of its founder Bénédicte Foucart. In pursuit of her purpose to empower women and increase the positive energy in their lives, Bénédicte believed that she would be able to address women’s …
2024 John Molson MBA International Case Writing Competition – 4th Prize
Reference IMD-7-2504
Copyright ©2023
Copyright owner IMD Copyright
Organization Valeur Absolue
Industry Consumer Goods, Cosmetics and Perfumes
Available Languages English
Contact

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Case Study
AMAG: Creating its own future in a disrupted automotive industry

AMAG is Switzerland’s premier automotive retail and service company, holding exclusive rights to import Volkswagen Group car brands such as Audi, Volkswagen, Skoda, Cupra and Seat. In 2022 AMAG had 7,300 employees and a revenue of CHF 4.4 billion. The electrification of the automotive industry and the introduction of the agency model by the Volk…

Strategy Business Transformation
2024 John Molson MBA International Case Writing Competition – 2nd Prize
By Stefan Michel, Daniel Gerber, Vikas Munjal, David Rivière, Stephan Thalmann and Esther Lind
Case reference: IMD-7-2498, © 2023
AMAG: Creating its own future in a disrupted automotive industry
By Stefan Michel Daniel Gerber Vikas Munjal David Rivière Stephan Thalmann and Esther Lind
Case reference: IMD-7-2498 ©2023
Summary
AMAG is Switzerland’s premier automotive retail and service company, holding exclusive rights to import Volkswagen Group car brands such as Audi, Volkswagen, Skoda, Cupra and Seat. In 2022 AMAG had 7,300 employees and a revenue of CHF 4.4 billion. The electrification of the automotive industry and the introduction of the agency model by the Volk…
2024 John Molson MBA International Case Writing Competition – 2nd Prize
Reference IMD-7-2498
Copyright ©2023
Copyright owner IMD Copyright
Organization AMAG Group
Industry Automotive
Available Languages English
Contact

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Case Study
Grundfos (B): “Solved in a better way”

Without much family discussion, PDJ put majority ownership of Grundfos into the Poul Due Jensen Foundation in 1975. His family would receive a 15% stake in the company. This ownership stake was important, since by Danish law, the company could be sold if family ownership fell below 10%. The 8-member foundation board would oversee the company’s l…

Sustainability Family Business
Selected for the 2024 Schlesinger Global Family Enterprise Case Competition
By Peter Vogel and Colleen Lief
Case reference: IMD-7-2375, © 2023
Grundfos (B): “Solved in a better way”
By Peter Vogel and Colleen Lief
Case reference: IMD-7-2375 ©2023
Summary
Without much family discussion, PDJ put majority ownership of Grundfos into the Poul Due Jensen Foundation in 1975. His family would receive a 15% stake in the company. This ownership stake was important, since by Danish law, the company could be sold if family ownership fell below 10%. The 8-member foundation board would oversee the company’s l…
Selected for the 2024 Schlesinger Global Family Enterprise Case Competition
Reference IMD-7-2375
Copyright ©2023
Copyright owner IMD Copyright
Organization Grundfos
Industry Services, Water Supply and Sanitary Services
Available Languages English
Contact

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Article
Employee incentives and family firm innovation: A configurational approach

According to family business theory and practice, family firms often face a paradoxical tension between their anchorage to the past and the need to renew and innovate to remain competitive, which often hampers innovation. Given that innovation is inherently a social process that depends on the knowledge and creativity of an organization’s people…

Family Business Innovation Human Resources Competitiveness
18th EBS Universität für Wirtschaft und Recht Best Paper Award on Innovation, Transformation and Corporate Entrepreneurship
By Elisa Villani, Christian Linder, Alfredo De Massis and Kimberly A. Eddleston
in Journal of Management
May 2024, vol. 50, no. 5, pp. 1797-1835, https://doi.org/10.1177/01492063231157323
Employee incentives and family firm innovation: A configurational approach
By Elisa Villani Christian Linder Alfredo De Massis and Kimberly A. Eddleston
in Journal of Management May 2024, vol. 50, no. 5, pp. 1797-1835, https://doi.org/10.1177/01492063231157323
Summary
According to family business theory and practice, family firms often face a paradoxical tension between their anchorage to the past and the need to renew and innovate to remain competitive, which often hampers innovation. Given that innovation is inherently a social process that depends on the knowledge and creativity of an organization’s people…
18th EBS Universität für Wirtschaft und Recht Best Paper Award on Innovation, Transformation and Corporate Entrepreneurship
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Article
Stakeholder governance for responsible innovation: A theory of value creation, appropriation, and distribution

In the face of intractable societal grand challenges, organizations increasingly resort to responsible innovation – that is, they pledge to create value for multiple stakeholders through developing new products or services that avoid doing harm and improve conditions for people and the planet. While the link between responsible innovation and so…

Social Innovation
Journal of Management Studies 2022 Best Paper Award
By Sophie Bacq and Ruth V. Aguilera
in Journal of Management Studies
July 2021, vol. 59, no. 1, pp. 29-60, https://doi.org/10.1111/joms.12746
Stakeholder governance for responsible innovation: A theory of value creation, appropriation, and distribution
By Sophie Bacq and Ruth V. Aguilera
in Journal of Management Studies July 2021, vol. 59, no. 1, pp. 29-60, https://doi.org/10.1111/joms.12746
Summary
In the face of intractable societal grand challenges, organizations increasingly resort to responsible innovation – that is, they pledge to create value for multiple stakeholders through developing new products or services that avoid doing harm and improve conditions for people and the planet. While the link between responsible innovation and so…
Journal of Management Studies 2022 Best Paper Award
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Case Study
OCP: Liberating energy to create sustainable growth

The case focuses on the transformation of OCP, a state-owned monopoly that mined and exploited Morocco’s phosphate reserves. By 2021 it had become an organization with a mission to contribute to the sustainability of food security as the custodians of 70% of the world’s phosphate reserves. Phosphate is one of three vital ingredients in fertilize…

Sustainability Diversity and Equity and Inclusion
The Case Hub at Suliman S. Olayan School of Business Annual Case Writing Competition – First Place
By Heather Cairns-Lee and Tawfik Jelassi
Case reference: IMD-7-2330, © 2022
OCP: Liberating energy to create sustainable growth
By Heather Cairns-Lee and Tawfik Jelassi
Case reference: IMD-7-2330 ©2022
Summary
The case focuses on the transformation of OCP, a state-owned monopoly that mined and exploited Morocco’s phosphate reserves. By 2021 it had become an organization with a mission to contribute to the sustainability of food security as the custodians of 70% of the world’s phosphate reserves. Phosphate is one of three vital ingredients in fertilize…
The Case Hub at Suliman S. Olayan School of Business Annual Case Writing Competition – First Place
Reference IMD-7-2330
Copyright ©2022
Copyright owner IMD Copyright
Organization OCP Africa
Industry Manufacturing, Chemicals
Available Languages English
Contact

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Case Study
Grundfos (A): “Be, think, innovate”

Poul Due Jensen (PDJ), the son of a Danish workhouse manager, had seen first-hand how harsh life can be. He understood early on that he needed to stand on his own two feet. After being orphaned aged 17, he worked as a machine operator, but soon founded his own water technology company, Grundfos Holding A/S, in 1944. He responded to a customer’s …

Sustainability Family Business
Selected for the 2024 Schlesinger Global Family Enterprise Case Competition
By Peter Vogel and Colleen Lief
Case reference: IMD-7-2374, © 2023
Grundfos (A): “Be, think, innovate”
By Peter Vogel and Colleen Lief
Case reference: IMD-7-2374 ©2023
Summary
Poul Due Jensen (PDJ), the son of a Danish workhouse manager, had seen first-hand how harsh life can be. He understood early on that he needed to stand on his own two feet. After being orphaned aged 17, he worked as a machine operator, but soon founded his own water technology company, Grundfos Holding A/S, in 1944. He responded to a customer’s …
Selected for the 2024 Schlesinger Global Family Enterprise Case Competition
Reference IMD-7-2374
Copyright ©2023
Copyright owner IMD Copyright
Organization Grundfos
Industry Services, Water Supply and Sanitary Services
Available Languages English
Contact

Research Information & Knowledge Hub for additional information on IMD publications

Article
Women can help family firms innovate – but socioemotional factors matter

Around Europe and elsewhere, the number of women in leadership roles is going up, and they are having a measurable impact on innovation and profits. Many researchers have found that having more women in top management, such as boards of directors, can increase innovation. Women can offer different perspectives than men and contribute to top mana…

Family Business Sustainability Leadership
2023 Schulze Publication Award
By Jonathan Bauweraerts, Emanuela Rondi, Paola Rovelli, Alfredo De Massis and Salvatore Sciascia
in FamilyBusiness.org
8 September 2022
Women can help family firms innovate – but socioemotional factors matter
By Jonathan Bauweraerts Emanuela Rondi Paola Rovelli Alfredo De Massis and Salvatore Sciascia
in FamilyBusiness.org 8 September 2022
Summary
Around Europe and elsewhere, the number of women in leadership roles is going up, and they are having a measurable impact on innovation and profits. Many researchers have found that having more women in top management, such as boards of directors, can increase innovation. Women can offer different perspectives than men and contribute to top mana…
2023 Schulze Publication Award
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Article
Using family history for competitive advantage

Family businesses often have dense histories interweaving both the family and the business and involving more than just the past. Our recent study (Ge, De Massis & Kotlar, 2022), shows that family businesses, even new ones where past generations are not involved, can use the family’s past to create competitive advantages in the present. The key …

Family Business Strategy
2023 Schulze Publication Award
By Bingbing Ge, Alfredo De Massis and Josip Kotlar
in FamilyBusiness.org
3 June 2022
Using family history for competitive advantage
By Bingbing Ge Alfredo De Massis and Josip Kotlar
in FamilyBusiness.org 3 June 2022
Summary
Family businesses often have dense histories interweaving both the family and the business and involving more than just the past. Our recent study (Ge, De Massis & Kotlar, 2022), shows that family businesses, even new ones where past generations are not involved, can use the family’s past to create competitive advantages in the present. The key …
2023 Schulze Publication Award
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Research Information & Knowledge Hub for additional information on IMD publications