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    AI Maturity Index

    Evaluating how effectively organizations leverage AI technologies

    AI Maturity Index

    Evaluating how effectively organizations leverage AI technologies

    The AI Maturity Index evaluates an organization’s AI maturity across five key dimensions to determine how effectively an organization leverages AI technologies to transform its business operations and strategies.

    1. Strong executive support

    AI maturity starts with strong leadership commitment and executive involvement. This is demonstrated by a declared corporate AI strategy, the appointment of AI-related C-Level roles, and the establishment of a dedicated AI business unit. Such strategic initiatives demonstrate a company’s dedication to integrating AI into its core business operations.


    2. Technology and infrastructure

    Investing in scalable, cloud-based data platforms is crucial for AI maturity. These platforms facilitate seamless data access and manipulation, ensuring AI systems are integrated across business units. This integration supports operational workflows and drives innovation in AI-powered products and services, creating new value propositions and enhancing customer experiences.


    3. Operational excellence

    AI maturity involves leveraging AI for automation and integrating it into organizational processes to enhance decision-making and improve productivity. Organizations demonstrate the practical application of AI in achieving operational excellence, showcasing declared uses and examples of AI in their processes.


    4. Workforce development and culture

    Continuous investment in reskilling and upskilling employees ensures that the workforce can work effectively with AI technologies. This fosters a culture that embraces AI. Investments in AI skills development and strategic hiring practices are key measures of progress in this dimension.


    5. Ethics and risk management

    Achieving AI maturity necessitates the responsible use of AI, which hinges on robust ethical governance. To this end, organizations establish ethics and governance committees, develop guiding principles, and create structures for responsible AI use. Additionally, they launch and sustain initiatives focused on responsible AI practices, ensuring ethical considerations are embedded in their AI operations.

    Together, these elements enable organizations to leverage AI technologies effectively, transforming business operations and driving strategic growth.