Complex Problem Solving

Make well-informed strategic choices

IMD’s Complex Problem Solving program equips you to tackle even the most complex strategic challenges you encounter as a leader. Using a three-step process called FrED (for Frame, Explore, Decide), you’ll learn how to analyze complex issues, think strategically, and find better solutions.

A major pitfall in tackling complex problems is jumping to solutions before defining the real challenge. This program helps you avoid that trap by showing you how cognitive biases affect decision-making and how to sidestep your biases by formally framing problems and identifying their root causes. You’ll also learn how to explore creative solutions, identify the relevant decision criteria, and assess trade-offs, refining your thinking as new evidence comes to light. A dedicated online tool will support you at every stage.

Drawing on decades of consulting, coaching, and executive education, as well as theoretical and empirical knowledge from multiple disciplines, the program’s highly practical approach develops your creative and critical thinking abilities. You’ll gain the skills to rapidly clarify complex situations, produce effective solutions using opposing opinions, and engage stakeholders in high-quality discussions throughout the process.

Adopting a structured approach will help you improve the quality and speed of your decisions, leading to better outcomes for you and your organization.